Please check out my new blog post. Comments welcome!
Central and Eastern European Outsourcing Association (CEEOA) released its annual report on the state of IT outsourcing service providers market in the CEE region ‘Central and Eastern Europe IT Outsourcing Review 2010’.
The experts forecast: IT outsourcing services market in the CEE region will reach USD 5 billion in 2010 http://bit.ly/fKLl7M
Cost optimization saves 30 million Euros for Austria's OMV group. Austria-based OMV is one of Central Europe’s leading oil and gas organizations, with operations in 30 countries. Operating both upstream and downstream, the OMV’s annual revenue is 25.5 billion Euros (2008). Johann Kandelsdorfer, CIO of the OMV group and MD of its multi-functional Global Solutions team — also a speaker at SSON’s recent Shared Services Exchange in Europe — reflects on last year, and shares his global services strategy for 2010... Click below to learn more
Debra Maxwell, Global BPO Director, Arvato. Claudio Altini, Head of BPO and Shared Services, EquaTerra discusses current sourcing model trends: captive versus hybrid versus outsourcing. SSON has broken this session down into two 20 minute audio pieces. Part 2 looks at Change Management, and the future of BPOs and new Captive Shared Service Centers... Click below to read more