Jasper Lim Jasper Lim

Facebook to reveal innovative in-house methodology that can better understand customer purchase journeys at #MRMW Europe

Market Research in the Mobile World
September 23-26, Berlin

Facebook's Kathy Dykeman will kick off day 2 at MRMW Europe with a unique study showing how Facebook has successfully implemented its "Outcome Measurement" methodology to better understand customer journeys.

Danone, Philips, T-Mobile, Givaudan, Orange, BBC and Facebook are just a few of the clients presenting at the only conference truly dedicated to driving mobile market research and innovation: Market Research in the Mobile World

Now in it's 5th year the conference is recognised as the authority on mobile marketing research, uncovering new trends, exciting speaker and the latest technologies on a regular basis. Often copied but never reached, MRMW is the conference to position yourself as a leader in mobile market research.

Why you should you exhibit and sponsor at MRMW Europe 2014?
- Dedicated exhibition space for live demos and client meetings
- Single track, no-nonsense conference agenda
- High-level client participation with case studies from Philips, Danone, Facebook, Orange and many more
- Hours of networking opportunities and a dedicated event app for easy communication
- Additional coverage through our extensive media network
Get involved now and contact Jens Cornelissen jens@merlien.org to discuss your options.
There are only a few packages available on a first come first serve basis!

For more information on the agenda, delegates and registration, please visit: http://www.mrmw.net

Thomas Molnar Thomas Molnar Premium

EBS Romania - competence overview

Software Engineering and Application Management throughout the entire software life cycle

EBS Romania covers the entire software life cycle from development, quality assurance, implementation and maintenance of a software solution to ITIL compliant support and application management services. EBS owns a vast nearshore experience of working with international and mainly German software and IT companies in the development and maintenance of complex business applications. And for more than 8 years we have been providing to our international customers ITIL compliant Support and Application Management Services.

Wide range of technologies

Our technology know-how is broadly laid out; from legacy to state of the art technologies we are familiar with most of them. We have worked with the development tools from Microsoft and SAP, as well as with JEE framework. EBS Romania is Microsoft Certified Partner, SAP Value Added Reseller Partner, SAP Services Partner, IBM and Oracle Gold Partner.

Valuable business economics knowledge

EBS Romania brings comprehensive knowledge regarding economic topics with a strong emphasis in the German Human Resources area. As a provider of an ERP system on the Romanian market, we are aware of the challenges of a software company and understand the business processes of ERP users, in particular those out of the manufacturing industry area.
Our employees have a solid economic background. This is due to project experience and to the university education. In addition, EBS carries out internal training courses on specific business topics.

High communication skills and language knowledge

We communicate with our international customers and their end customers in English and German. Traditionally, Romania is a country in which broad segments of the population are multilingual. Multilingualism is seen as almost self-evident. In addition to German and English languages as Italian, French, Hungarian, Spanish and Russian are spoken by our employees. This high level of language and communication skills is very appreciated by our German and international clients, especially when their end customers value the communication in their European parent language.

Proven nearshore procedure models

Throughout the outsourcing partnerships with our international customers we have implemented tested nearshore procedure models. Based on the experiences of various long term outsourcing projects, EBS had developed its own procedure model for the take-over and deployment of different nearshore projects.
The model provides structure and assures high quality for our work results while minimizing risks. It supports especially the nearshore constellation. Our nearshore procedure model encompasses for example the definition of internal and external communication processes, employee training and clear procedures for project transition and taking over.

Modern infrastructure

Our modern infrastructure including Microsoft Exchange 2013, Sharepoint 2010, Microsoft Office Communication Server, video conferences technology or Blackberry Enterprise supports efficient communication and knowledge management processes.
The building infrastructure of EBS meets the latest requirements. Network technology is provided by Cisco, Lucent, and 3com. Only servers of well-known vendors (IBM, HP, etc.) are in use.
Internet is accessible through optic fiber with BGP Routing and a guaranteed broadband of 100 MB. All major international providers of data lines are present in Cluj. Several technologies and date lines are available, depending on the needs of our customers. EBS uses data lines based on frame relay and VPN for connecting to its customers and for its own use.

For any other questions please do not hesitate to contact me.

Kind regards,

Thomas Molnar
Client Management / EBS

Tom Rijs Tom Rijs

Job Opportunity: Product Manager - Bare Shaft Pumps

The Production Manager manages the machining of parts and assembly of bare shaft pumps in the proper sequence, location and quantity while meeting company objectives and policies related to safety, budget, on time delivery, quality, cost reduction, continuous improvement and cash flow.

The Production Manager for the EPO Group in Etten-Leur reports to the Manufacturing Manager. Direct reports are: Supervisor Heavy Components Manufacturing, Supervisor Rotor Manufacturing, Foreman Pump Assembly and Outsourcing Coordinators.:

-The function requires the support of and contact with general management, all Flowserve departments, customers, inspection agencies and cooperate auditors. The Production Manager works closely with the Parts Manufacturing Centre and the Service & Repair department.Effectively lead and control the Bare Shaft Pump department in the proper sequence, with the right machining and quantity in accordance with company objectives and policies related to budget, on time delivery, quality, cost reduction, continuous improvement, cash flow, health, safety and environment;

-Manage machine planning and outsource machining (internal or external) activities in line with quality standards and regarding on time delivery;

-Coordinate and evaluate non-conformity reports (NCR`s), engineering change notes of pump components, assemblies and the initiation of quality improvement projects in cooperation with Quality Assurance, Supply Chain and Engineering;

-Capacity planning to assure a proper and efficient allocation of resources to meet company goals;

-Set, define and monitor department Key Performance Indicators to ensure company goals are met;

-Develop and implement a short and long-term department capital investment plan;
Initiate and lead Lean Manufacturing Improvement projects;

-Develop a preventive maintenance program to improve productivity, reliability of machinery and equipment within budget;

-Define Key Performance Indicators with the Supply Chain department regarding lead time, quality and cost related to outsourcing suppliers;

-Provide support for change and motivate direct reports to challenge work collaboratively to improve work methods and approaches;

-Drive the team to high performance by setting and communicate individual and department goals and objectives;

-Develop and maintain high standards of housekeeping and improve health safety and environment activities.

- See more at:

Thomas Molnar Thomas Molnar Premium

Outsourcing to Romania * Romania's Competitive Assessment

Romania’s Competitive Assessment

From human resources to technology adoption, Romania is well positioned to compete internationally in the information technology market. In the following, we are looking closer at Romania’s key competitive strengths, the country’s direct competitors, comparative overview of Romania vis-à-vis these countries.

Romania has the largest pool of human capital in Southeastern Europe, with a total labor force of more than 9 mil. in 2011. In 2012, the Romanian IT sector employed more than 60,000 professionals. The majority of them (more than 80%) are technical specialists, such as software engineers, analysts, developers, and project managers. Management and business professionals represent less than 20% of the total.

With more than 300,000 tertiary education graduates per year, of which nearly 4,000 are pure computing graduates, Romania seems to have secured its pool of candidates in the information and communications technology sector.

The latest IDC-ANIS survey among local software companies revealed that Romania’s most threatening competitors when it comes to attracting offshore/nearshore investments are Russia (26% of respondents), Ukraine (23% of respondents), Bulgaria (17% of respondents), and Poland (16% of respondents). In the following, we analyse how Romania compares to the four abovementioned countries.

To varying degrees, economic and political factors influence the cost of running a business in a given country. Indicators such as GDP and FDI reflect the current state of the economy and thus the effect of the aforementioned political and regulatory factors. Strong macroeconomic indicators suggest a favorable climate for foreign investment.

Despite the recent economic turbulence in the region, the countries have continued on growth trajectories, reflected in the GDP per capita in all five. The country is relatively politically stable, enjoys a rather low unemployment rate, and provides a decent level of intellectual property rights. However, significant improvements are needed in terms of investing more into the educational system, attracting more foreign investment, and improving the overall economic conditions to increase the GDP per capita.
In terms of broadband adoption, Romania stands out, with the highest fixed broadband penetration by population and with one of the fastest broadband services in Europe and, arguably, worldwide. Though mobile broadband is less developed than in Poland and Bulgaria, with double-digit growth per year (28% in 2012 in number of connections), Romania is expected to close the gap fast.

In Romania 95.4% of the student population was studying English in 2011, meaning that more than 1.74 million students were studying English in Romania, while, in Poland, the number was 2.62 million.

When it comes to German, 156,236 students in Romania were studying the language in 2011, which amounted to 8.6% of students. By contrast, in Poland, due to the vicinity and the German influences, the number is ten times larger. In Romania, French is studied by students at higher levels than in any other country in CEE, with over 1.55 million students (85.0%) studying the language in the country in 2011. No other country in CEE came close to this total, with Poland next, at 131,609 students learning French.

The Bottom-line: Romania is well-positioned vis-à-vis its direct competitors

The main attraction for investors when considering Romania is the size of the country’s labor force and student population and the strong language skills that are available in the country’s labor force.

Romania is one of the largest countries in CEE and has a diverse linguistic profile, which makes it especially attractive for BPO operations that require client-facing interaction with customers. In addition, Romania is home to very capable programming talent, and many offshore/nearshore investors are utilizing the country for their R&D operations.