XING Help Center

Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team (available in English and German) if you need any other assistance.

By the way, we've published some help videos that may be of use to you: Go to videos

How do I know whether e-mails from XING are really from XING?

Phishing e-mails attempt to acquire sensitive information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity (e.g. your bank or XING) in an electronic communication.

Such e-mails are often so professionally designed that’s very hard to tell them apart from genuine e-mails. We’ve put together some tips to help you identify phishing attempts:

  • Links in e-mails: When clicking on a link in an e-mail, check your browser’s URL to make sure the link took you to the right site (e.g. "https://www.xing.com/..."). This is particularly important when prompted to enter personal details such as your e-mail address, password, or account details.
  • Always use the latest available version of your browser so you get the latest phishing protection they have to offer.
  • Report suspicious e-mails: Have you received an e-mail you think might be a phishing attempt? Just let us know about it by forwarding it to security-reports@xing.com