XING Help Center

Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team if you need any other assistance.

When will I be contacted?

We will contact you via email once you match target group characteristics for research in the upcoming weeks or months. The sample groups for research are chosen randomly therefore there is the possibility you will never be chosen. We need to do this to minimize response bias and so we have no control over who is chosen.