Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team if you need any other assistance.
Profiles with a picture are viewed more often than profiles without a picture. Your photo is your "calling card" on XING. You should therefore be easily recognizable in the photo. It creates an immediate level of trust with other members because they can see at a glance who they are dealing with.
Your photo needs to be a portrait photo of at least 140 x 185 pixels in size, and in a graphic file format (such as JPG, PNG, BMP, or GIF). The maximum file size is 900 KB.
The text you enter here is immediately visible to profile visitors as it appears in the header box. You can use this field, e.g. to let your network know about something important such as "I'm on vacation until August 20" or "This Saturday you'll find me at stand 123 in hall 2 at the CeBIT trade fair". You can then decide whether to make such text visible to anyone who visits your profile or just your direct contacts.
Feel free to change your title, first name, last name or birth/maiden name. Please note that we will screen any name changes you make to prevent people from using fake names, etc.
- The name you entered started with a lower-case letter
- You entered initials rather than your full name (e.g. "M. Miller" or "Martin M.").
- You used a pseudonym such as "John Doe"
- You used someone else's profile details
- You entered company details rather than personal ones
- You entered your date of birth in the "Birth/Maiden name" field
If one of the above applies in your case, simply fix the problem yourself and then submit your changes again. If you're trying to enter company details, please create a Company Profile for your business and only use your personal profile for yourself (to create a Company Profile, go to "Companies > Create Company Profile" in the top navigation bar).
If the job title you'd like to have below your name isn't already listed in your profile, go to the "Professional experience" section of your profile and click on the "Add entry" button.
Once you've done that or if the job you want to appear below your name is already listed, click on the "Edit" button next to the desired title. There you'll see a box with the option "Display this job next to my name and at the top of my profile page" which you should then check before clicking on "Save" to save your changes. If you refresh your browser (e.g. by pressing the F5 key) you should then see the desired job title below your name in your profile.
