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• Objection - I do not have time / I have lot of work to do now and cannot pay attention to your product

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  Lidia Vikulova    Group moderator

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  Objection - I do not have time / I have lot of work to do now and cannot pay attention to your product

  Hello team!
  
  When cold calling I constantly get the answer "I do not have time / I have a lot of work to do now and cannot pay attention to your product." I keep receiving this objection even when the prospect is interested.
  If you have any ideas how to overcome this objection, please share!
  
  Thanks in advance
  
  Lidia
  
  • 09 May 2008, 09:54 am
  Lidia Vikulova wrote: > Hello team! > > When cold calling I constantly get the answer "I do not have time / I > have a lot of work to do now and cannot pay attention to your > product." I keep receiving this objection even when the prospect is > interested. > If you have any ideas how to overcome this objection, please share! > > Thanks in advance > > Lidia
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  丰 吴

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  Re^3: Objection - I do not have time / I have lot of work to do now and cannot pay attention to your product

  right! just say effictive !
  
  • 13 May 2008, 04:58 am
  丰 吴 wrote: > right! just say effictive !
• 
  Mandy WANG

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  Re^4: Objection - I do not have time / I have lot of work to do now and cannot pay attention to your product

  Such a significative thread~
  Thank you for sharing your valuable experiences!
  
  Tele-sales is not cushy at all.......you know most of buyers do not tell the truth at the first tele contact.....it really makes me headache, then the game of psychology starts....
  
  • 16 May 2008, 5:18 pm
  Mandy WANG wrote: > Such a significative thread~ > Thank you for sharing your valuable experiences! > > Tele-sales is not cushy at all.......you know most of buyers do not > tell the truth at the first tele contact.....it really makes me > headache, then the game of psychology starts....
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  Michael R. Grunenberg    Premium Member   Group moderator   Xpert Ambassador

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  Re: Objection - I do not have time / I have lot of work to do now and cannot pay attention to your product

  Hello Lidia,
  
  When cold calling I constantly get the answer "I do not have time / I have a lot of work to do now and cannot pay attention to your product."
  First things first: In b2b-Sales you should not try to sell products! Sell benefits. And to do so, it is vital to have a close look on the customers situation and on the customers demands. So the first thing is not to call the target, buit to profile it.
  
  I keep receiving this objection even when the prospect is interested.
  So, if the prospect signalize its interest, old fashioned skills become relevant:
  Ask, when they will have time (if the answer is "never", the prospect was not true when telling you he is interested in your product).
  Ask how you can make your issue the 1st priority. (If the answer ist "no way", you learned a lot about this customer and it could be clever to cut the sales process)
  
  If you have any ideas how to overcome this objection, please share!
  My way is to prepare the whole case: Needs, benefits, demands, economic situation, influence and decision power of the contact person. If i did so, and i am confrontated with the answer you posted - i kill the process.
  
  cordially,
  Michael
  
  • 04 Aug 2008, 5:02 pm
  Michael R. Grunenberg wrote: > Hello Lidia, > > > When cold calling I constantly get the answer "I do not have time / I > > have a lot of work to do now and cannot pay attention to your > > product." > > First things first: In b2b-Sales you should not try to sell products! > Sell benefits. And to do so, it is vital to have a close look on the > customers situation and on the customers demands. So the first thing > is not to call the target, buit to profile it. > > > I keep receiving this objection even when the prospect is interested. > > So, if the prospect signalize its interest, old fashioned skills > become relevant: > Ask, when they will have time (if the answer is "never", the prospect > was not true when telling you he is interested in your product). > Ask how you can make your issue the 1st priority. (If the answer ist > "no way", you learned a lot about this customer and it could be > clever to cut the sales process) > > > If you have any ideas how to overcome this objection, please share! > > My way is to prepare the whole case: Needs, benefits, demands, > economic situation, influence and decision power of the contact > person. If i did so, and i am confrontated with the answer you posted > - i kill the process. > > cordially, > Michael
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  Michael Sloyan    Group moderator

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  Re: Objection - I do not have time / I have lot of work to do now and cannot pay attention to your product

  Hi Lidia,
  
  The response/objection you have mentioned is a common one but is also one that can be overcome by re-thinking your presentation. In the modern world of sales/telesales it is not always viable to expect to get the opportunity to make a presentation on the first contact. It must be understood and accepted that the potential client may well be too busy to get into a sales presentation...so.... how do we avoid that scenario?
  
  Very simple, assume that they will be too busy from the start and introduce yourself from that perspective. Tell your client from the very beginning that you accept and respect that he/she is very busy but you would like to talk business about something beneficial to his company...then simply ask him when would be a good time for you to talk?....don't say another word until they have spoken....if they say call back, tell them you will but also ask them in a firm but polite manner "when is the ideal time to call you back?"
  
  This may appear a long process but it will identify a firm time that will give you the opportunity to present your proposition. It may take 2 calls.... but it will lead to profitable sales.
  
  Best wishes,
  
  Michael Sloyan
  
  • 04 Aug 2008, 10:34 pm
  Michael Sloyan wrote: > Hi Lidia, > > The response/objection you have mentioned is a common one but is also > one that can be overcome by re-thinking your presentation. In the > modern world of sales/telesales it is not always viable to expect to > get the opportunity to make a presentation on the first contact. It > must be understood and accepted that the potential client may well be > too busy to get into a sales presentation...so.... how do we avoid > that scenario? > > Very simple, assume that they will be too busy from the start and > introduce yourself from that perspective. Tell your client from the > very beginning that you accept and respect that he/she is very busy > but you would like to talk business about something beneficial to his > company...then simply ask him when would be a good time for you to > talk?....don't say another word until they have spoken....if they say > call back, tell them you will but also ask them in a firm but polite > manner "when is the ideal time to call you back?" > > This may appear a long process but it will identify a firm time that > will give you the opportunity to present your proposition. It may > take 2 calls.... but it will lead to profitable sales. > > Best wishes, > > Michael Sloyan
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  Lidia Vikulova    Group moderator

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  Re^2: Objection - I do not have time / I have lot of work to do now and cannot pay attention to your product

  txs:)
  
  Lidia
  
  • 05 Aug 2008, 08:02 am
  Lidia Vikulova wrote: > txs:) > > Lidia

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