CRM and Customer Care

CRM and Customer Care

Topics 1-20 of 160
Thread (Language: German) Author Latest post
Avoid a customer revolt

23 hits, 0 posts
20 Apr 2012, 3:50 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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Avoid social media bushfire

87 hits, 0 posts
15 Apr 2012, 07:19 am

Torben Rick Torben Rick    Premium Member   Group moderator

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Don’t tell customers they’re not needed

37 hits, 0 posts
30 Mar 2012, 10:49 am

Torben Rick Torben Rick    Premium Member   Group moderator

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Think twice before increasing prices

35 hits, 0 posts
21 Mar 2012, 5:21 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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Don’t tell customers they’re not needed

36 hits, 0 posts
11 Mar 2012, 04:39 am

Torben Rick Torben Rick    Premium Member   Group moderator

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Before the rise of social media

35 hits, 0 posts
15 Feb 2012, 2:05 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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Consumers have the power to make changes

62 hits, 0 posts
25 Jan 2012, 3:13 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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1 in 5 customer complain to companies through social media

92 hits, 0 posts
17 Jan 2012, 07:29 am

Torben Rick Torben Rick    Premium Member   Group moderator

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Beschwerdemanagement als Baustein im CRM-Konzept

99 hits, 0 posts
10 Jan 2012, 10:05 am

Thomas Konrad Thomas Konrad    Premium Member

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Delivering WOW experience – customer driven organization

35 hits, 0 posts
05 Jan 2012, 12:17 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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Influencing employee motivation and engagement

46 hits, 0 posts
13 Dec 2011, 1:51 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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Engaged employees are essential

59 hits, 1 post
30 Nov 2011, 09:28 am

Torben Rick Torben Rick    Premium Member   Group moderator

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30 Nov 2011, 09:48 am
Jana Keller
Not paying attention to culture undermines performance

45 hits, 1 post
16 Nov 2011, 10:03 am

Torben Rick Torben Rick    Premium Member   Group moderator

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Hüte Dich vor "falschen Freunden"

68 hits, 0 posts
11 Nov 2011, 09:05 am

Patricia Hinsen Patricia Hinsen    Premium Member   Group moderator

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Recover from social media failure

52 hits, 0 posts
05 Nov 2011, 07:01 am

Torben Rick Torben Rick    Premium Member   Group moderator

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Wake up call – change or fade away

62 hits, 0 posts
04 Nov 2011, 07:15 am

Torben Rick Torben Rick    Premium Member   Group moderator

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CRM-Systeme erfolgreich einsetzen

151 hits, 0 posts
07 Oct 2011, 1:47 pm

Claus Oetter Claus Oetter    Premium Member

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Is there anybody out there

52 hits, 0 posts
03 Oct 2011, 6:14 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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Masterarbeit: Einführung von CRM im Lebensmittelhandel

367 hits, 1 post
02 May 2011, 3:40 pm

Corinna Scherz Corinna Scherz

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The “mouth” has been replaced by the “click.” ...

129 hits, 0 posts
26 Apr 2011, 5:47 pm

Torben Rick Torben Rick    Premium Member   Group moderator

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