CRM and Customer Care

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Thread (Language: German)	Author	Latest post
Buchtipp: "Social Media – Analytics und Monitoring“ 24 hits, 0 posts 07 May 2013, 12:25 pm	Dr. Dietmar Müller Premium Member Group moderator The company name is only visible to registered members.	---
CX-Forum: Customer Experience Design & Managament 27 hits, 0 posts 20 Mar 2013, 11:52 am	Coralie Stricker The company name is only visible to registered members.	---
Interessante Studie zum Thema Kundendienst und Kundenbindung in Europa! 43 hits, 0 posts 18 Jan 2013, 6:51 pm	Thomas Tietze Premium Member The company name is only visible to registered members.	---
Identifikation kündigungsgefährdeter und wertvoller Kunden im Bestand 269 hits, 3 posts 20 Dec 2011, 11:07 am	Jana Keller The company name is only visible to registered members.	20 Dec 2011, 4:59 pm Mathias Jahn
Risk-Based-Pricing – Individueller Kundenwert und Kundenrisiken sind entscheidend! 202 hits, 1 post 15 Dec 2011, 09:43 am	Thomas Hamele Premium Member Group moderator The company name is only visible to registered members.	16 Dec 2011, 10:04 am Thomas Stürmer
Kundenwert durch ein systematisches Management der Komplementoren erhöhen? 121 hits, 0 posts 12 Dec 2011, 09:11 am	Armin Günther Premium Member The company name is only visible to registered members.	---
Studie: Kundenbindung durch personalisierte Services ist die Ausnahme 142 hits, 0 posts 30 Nov 2011, 10:36 am	Michael Meister Premium Member Group moderator The company name is only visible to registered members.	---
. "Das Haifischbecken" 127 hits, 0 posts 17 Oct 2011, 10:24 am	Patricia Hinsen Premium Member Group moderator The company name is only visible to registered members.	---
"Interkulturelle Stolperfallen" oder "gut gemeint" ist nicht immer "gut gemacht" 153 hits, 0 posts 14 Sep 2011, 1:59 pm	Patricia Hinsen Premium Member Group moderator The company name is only visible to registered members.	---
Brauchen wir ein CRM oder doch etwas anderes? 1,307 hits, 11 posts 07 Mar 2011, 11:54 am	Matthias Ennen Group moderator The company name is only visible to registered members.	14 Mar 2011, 09:59 am Martin Schausberger
Helsana mit Best Practice Zertifizierung 425 hits, 0 posts 20 Sep 2010, 08:50 am	Julien Kaiser Premium Member The company name is only visible to registered members.	---
Wir vereinen Qualität & Wirksamkeit! 286 hits, 0 posts 16 Jun 2010, 12:57 am	Carlo Bartolme Premium Member The company name is only visible to registered members.	---
Kundenzufriedenheit ist rausgeschmissenes Geld! 1,330 hits, 3 posts 12 Oct 2009, 2:21 pm	Dr. Nico Rose Premium Member Group moderator The company name is only visible to registered members.	08 Dec 2009, 3:18 pm Dr. Markus Mierzwa
Customer Care sorgt für Transparenz 399 hits, 0 posts 13 Sep 2009, 2:35 pm	Lutz Breunig Premium Member Group moderator The company name is only visible to registered members.	---
Kennen Sie den Wert Ihrer Kunden? - Aktuelle Diplom-Umfrage 516 hits, 0 posts 23 Aug 2009, 3:46 pm	Oliver Prang Premium Member Group moderator The company name is only visible to registered members.	---
Kundenbewertungsverfahren 2,054 hits, 5 posts 18 May 2009, 1:40 pm	Albert Busch Premium Member The company name is only visible to registered members.	03 Nov 2009, 10:19 am David Duncan
Berechnung 'Best next Product' ? 1,514 hits, 2 posts 21 Dec 2008, 12:55 pm	Michael Riehl The company name is only visible to registered members.	03 Jan 2009, 10:02 pm Dr. Karsten Winkler
Integration des Weiterempfehlungspotenzials in den CLV 1,386 hits, 2 posts 23 Apr 2008, 12:24 pm	Rasim Hasanovic The company name is only visible to registered members.	25 Apr 2008, 11:43 pm Dr. Karsten Winkler
Ein höheres Loyalitäts- und Rentabilitätslevel 739 hits, 0 posts 03 Apr 2008, 10:00 am	Hartwin Maas The company name is only visible to registered members.	---
Sehr gute Kundenbindungs- und Marketing-Fachartikel >Viel Spaß beim stöbern! 1,024 hits, 2 posts 29 Feb 2008, 5:57 pm	Peter Niemeyer The company name is only visible to registered members.	03 Mar 2008, 11:09 am Peter Niemeyer

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