My Name is Marcel Biesmans and I am the Director of Bluepond International, a young Dutch company that specializes in automation of manual data processing. Purpose of this message is to briefly introduce the virtual employee concept along with our groundbreaking value proposition.
Bluepond removes bottlenecks in the area of customer information processing by taking over the manual processing of customer information in front- & back-office systems currently performed by employees. We do so by delivering tailor-made software robots that work as virtual employees. This results in significant cost savings, much quicker processing, improved processing quality and increased customer satisfaction at the same time.
What makes our service so special:
1. Cost savings of at least 50% per robotized process
2. Free application/robot development within 3-4 weeks (each process requires a unique robot)
3. Existing systems and processes remain unchanged because only the employee thinking- and keyboard-functions are being replaced
4. Bluepond operates on the basis of no cure no pay (no CAPEX required) and only charge our customers for correctly processed transactions
We are now also offering our services in Germany so I hope the above have raised the interest of those responsible for operational departments that are under constant pressure to reduce OPEX while improving service quality and customer satisfaction. I am also very keen to participate in any discussions on this forum dealing with these challenges in business operations.
Bluepond is also interested in partnering with consulting firms that specialize in customer information management optimization.
Please find below my contact details should you wish to schedule an in-person meeting to learn about our service and approach in more detail.
Best regards,
Marcel Biesmans
Director Bluepond International
Tel. +31 (0)621 808186
E-mail: mbiesmans@bluepond.eu
Web:
www.bluepond.eu
