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• Bank of Ireland loses details of nearly 900 clients

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  Helena Deane    Group moderator

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  Bank of Ireland loses details of nearly 900 clients

  (BizWorld)
  
  Personal details of nearly 900 Bank of Ireland customers have gone missing after being put on a memory stick that has now been lost.
  
  Both Bank of Ireland and the Data Protection Commission have launched separate probes into the matter after the USB memory device was reported lost last week, the bank has said.
  The customers were from various parts of the country, and included personal account and business customers, with client relationships including pensions, life insurance and mortgages.
  
  In a statement the bank said that most of the 894 customers had now been contacted.
  
  Bank spokeswoman Anne Matthews said the material was not financially sensitive.
  
  It included account numbers, first line of address and contact numbers.
  
  She tells the Irish Independent this morning that there is nothing to suggest that the material had been copied for illegal or fraudulent purposes.
  
  "Of its own, it's of no use and the bank has no reason to believe that it's fallen into the wrong hands," she said, adding that without a PIN number, the bank account details cannot be accessed by anyone but the customer.
  
  "Someone internal copied customer data onto the device," she said.
  
  "The person obviously was using the device purely for storing information.
  
  "They did need the information but they shouldn't have copied it."
  
  • 04 Nov 2008, 1:03 pm
  Helena Deane wrote: > (BizWorld) > > Personal details of nearly 900 Bank of Ireland customers have gone > missing after being put on a memory stick that has now been lost. > > Both Bank of Ireland and the Data Protection Commission have launched > separate probes into the matter after the USB memory device was > reported lost last week, the bank has said. > The customers were from various parts of the country, and included > personal account and business customers, with client relationships > including pensions, life insurance and mortgages. > > In a statement the bank said that most of the 894 customers had now > been contacted. > > Bank spokeswoman Anne Matthews said the material was not financially > sensitive. > > It included account numbers, first line of address and contact > numbers. > > She tells the Irish Independent this morning that there is nothing to > suggest that the material had been copied for illegal or fraudulent > purposes. > > "Of its own, it's of no use and the bank has no reason to believe > that it's fallen into the wrong hands," she said, adding that without > a PIN number, the bank account details cannot be accessed by anyone > but the customer. > > "Someone internal copied customer data onto the device," she said. > > "The person obviously was using the device purely for storing > information. > > "They did need the information but they shouldn't have copied it."