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• Job Opportunities for German Speaking IT Professionals

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  Stephen Ryan    Premium Member

  The company name is only visible to registered members.

  Job Opportunities for German Speaking IT Professionals

  Company Description:
  
  Virtualization is that coveted, fast-growing industry that provides the platform for professional growth and the excitement of being an early stage innovator. VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the data center. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and go green. With 2007 revenues of $1.33 billion, more than 100,000 customers, nearly 18,000 partners, and 6,000 employees working in 36 countries, VMware is one of the fastest-
  growing public software companies
  Global (Technical) Support Services
  The VMware Global Support Services (GSS) team supports over 10,000 companies running VMware servers in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.
  Job Description
  Engineers support over 6,000 companies running VMware servers in over 100 different countries. They support the entire suite of VMware products for global customers and partners, interfacing with them via the phone, email, and web. They resolve customer technical issues through diligent research, reproduction, and troubleshooting utilizes system administration, networking, and storage skills.
  
  Responsibilities
  Respond to customer inquiries, primarily via email (70%) and telephone (30%)
  Resolve and customer technical issues through diligent research, reproduction, and troubleshooting.
  Work directly with staff in quality assurance, engineering, sales, marketing, operations, and administration to resolve problems
  Document all technical inquiries; develop and review content for knowledgebase
  Provide training or assistance to junior staff
  Participate in testing alpha and beta products
  
  Requirements
  Experience in providing technical support to enterprise customers or software customers
  Excellent interpersonal skills
  Strong in spoken and written English & German
  Working knowledge of Linux, Microsoft (Windows Server 2003, Windows 2000, Windows NT, Windows 98, 95, and 3.1; MS-DOS), plus x86 platforms, devices, and networking
  Experience with operation and administration of Linux or Unix systems
  
  or
  Experience with operation and administration of Windows NT or Windows 2000 systems
  Highly Preferred Skills
  Hands on experience with VMware ESX Server or VMware products
  Experience in working with development organizations in a new product introductions role
  Technical Certifications (MCSE, CCNA, Linux Certifications etc.)
  Strong Linux or UNIX administration skills Familiarity with the installation and configuration of Linux or UNIX operating systems
  Setup and operation of TCP/IP networking on Linux or UNIX systems
  Ability to program and debug Perl administration scripts
  Good practical working ability with UNIX utilities, including editors and command shells
  At least 4 to 6 years of related software and hardware experience
  B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience
  Benefits
  VMware extends many benefits to its employees in Ireland, including: free beverages and healthy snacks, paid holidays, comprehensive health cover, life assurance, pension, and share options. The company also offers extensive internal training opportunities and an external education assistance program to help employees develop both professionally and personally
  
  Please contact Stephen Ryan by email on stephenr@vmware.com for more information.
  
  • 09 Feb 2010, 1:39 pm
  Stephen Ryan wrote: > Company Description: > > Virtualization is that coveted, fast-growing industry that provides > the platform for professional growth and the excitement of being an > early stage innovator. VMware (NYSE: VMW) is the global leader in > virtualization solutions from the desktop to the data center. > Customers of all sizes rely on VMware to reduce capital and operating > expenses, ensure business continuity, strengthen security and go > green. With 2007 revenues of $1.33 billion, more than 100,000 > customers, nearly 18,000 partners, and 6,000 employees working in 36 > countries, VMware is one of the fastest- > growing public software companies > Global (Technical) Support Services > The VMware Global Support Services (GSS) team supports over 10,000 > companies running VMware servers in over 100 different countries. GSS > provides time-zone optimized coverage throughout five support centers > globally. The GSS team supports the entire suite of VMware products > for global customers and partners and participates in developing new > products and new versions of current products. GSS team members also > participate in product delivery strategy, product documentation, > discussion forums with customers, and expert documents publishing. A > commitment to excellence and customer advocacy pervades the GSS team, > and the work environment fosters intellectual stimulation through > exchanges with internal and external customers. The VMware GSS team > members are the “best of the best” supporting business-critical > applications in a virtual infrastructure. > Job Description > Engineers support over 6,000 companies running VMware servers in over > 100 different countries. They support the entire suite of VMware > products for global customers and partners, interfacing with them via > the phone, email, and web. They resolve customer technical issues > through diligent research, reproduction, and troubleshooting utilizes > system administration, networking, and storage skills. > > Responsibilities > Respond to customer inquiries, primarily via email (70%) and > telephone (30%) > Resolve and customer technical issues through diligent research, > reproduction, and troubleshooting. > Work directly with staff in quality assurance, engineering, sales, > marketing, operations, and administration to resolve problems > Document all technical inquiries; develop and review content for > knowledgebase > Provide training or assistance to junior staff > Participate in testing alpha and beta products > > Requirements > Experience in providing technical support to enterprise customers or > software customers > Excellent interpersonal skills > Strong in spoken and written English & German > Working knowledge of Linux, Microsoft (Windows Server 2003, Windows > 2000, Windows NT, Windows 98, 95, and 3.1; MS-DOS), plus x86 > platforms, devices, and networking > Experience with operation and administration of Linux or Unix systems > > or > Experience with operation and administration of Windows NT or Windows > 2000 systems > Highly Preferred Skills > Hands on experience with VMware ESX Server or VMware products > Experience in working with development organizations in a new product > introductions role > Technical Certifications (MCSE, CCNA, Linux Certifications etc.) > Strong Linux or UNIX administration skills Familiarity with the > installation and configuration of Linux or UNIX operating systems > Setup and operation of TCP/IP networking on Linux or UNIX systems > Ability to program and debug Perl administration scripts > Good practical working ability with UNIX utilities, including editors > and command shells > At least 4 to 6 years of related software and hardware experience > B.S. in Computer Science, Electrical Engineering, Math, or equivalent > work experience > Benefits > VMware extends many benefits to its employees in Ireland, including: > free beverages and healthy snacks, paid holidays, comprehensive > health cover, life assurance, pension, and share options. The company > also offers extensive internal training opportunities and an external > education assistance program to help employees develop both > professionally and personally > > Please contact Stephen Ryan by email on stephenr@vmware.com for more > information.