Customer Experience Management

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Erfahrungsaustausch zum Thema Customer Experience Management (Social Media Monitoring, Social CRM, Community Management, Contact Center, Workforce Optimization, Enterprise Feedback Management)

Zielgruppe sind Kundenservice-Verantwortliche, CCO´s, CLO´s, Call Center Manager.

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Group exists since: 06 Dec 2010
Members in this group:920
Posts in this group:279
Languages:German

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