Information & Document Management

Document, Information, Content, Records, Process & Knowledge Management

The specialists for the following topics meet here:

ILM Information Lifecycle Management

ECM Enterprise Content Management

KM Knowledge Management

Electronic Archival, Storage & Digital Preservation

BPM Business Process Management

DM Document Management

RM Records Management

Collaboration / Groupware

WCM Web Content Management

Capture / Input Management

Output Management

MAM Media Asset Management / DAM Digital Asset Management

Electronic Signature / Digital Signature

Workflow

DRT Document Related Technologies

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Updates

25 Jan 2012
[EN] AIIM publishes three reports on Social and Business

On January 25th, 2012, AIIM published three strategic whitepapers, not only defining the new direction of the AIIM association but as well the major trends in enterprise information management.

This white paper series was the result of a Task Force of AIIM members, working with Dr. Andrew McAfee. The AIIM Task Force on Social Business and Innovation explored the concept of Systems of Engagement and surveyed members of the AIIM community. The results revealed specific business problems that are successfully addressed by adopting Systems of Engagement for better communication, innovation and sharing of knowledge.

The white papers highlight three essential use cases:

• Connecting Sales and Marketing:
adopting the business infrastructure to help sales and marketing teams work well together

• Fostering Innovation:
using technology to support the involvement of people in a more open innovation process

• Enterprise Q&A:
the capability to let people ask questions broadly across an organization and answer the questions of others.

The concepts of Systems of Engagement and Systems of Record and their impact on information professionals was introduced by the AIIM Task Force on the Future of Enterprise IT, headed by Geoffrey Moore. This research, that explored the emergence of Systems of Engagement and its co-existence with traditional Systems of Records, was published in Systems of Engagement and the Future of Enterprise IT – A Sea Change in Enterprise IT.

On Slideshare a complilation of the major results was published:
http://www.slideshare.net/jmancini77/mcafee-and-aiim-task-fo...

The three reports are free of cost but only accessible after registration: http://www.aiim.org/socialmeetsbusiness
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