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• "If you can't measure it, you can't manage it"

• 
  Mark Ridgwell

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  "If you can't measure it, you can't manage it"

  There is a generic knowledge map that every organization needs to follow...
  
  Yes, of course, all markets are different and every organization within these markets will vary, but at the heart of every business is the same generic knowledge map - 27 nodes of knowledge that you need to create, maintain and communicate within an organization.
  
  The Balanced Scorecard was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance.
  
  The Balanced Scorecard (Kaplan & Norton) - coded by BCS
  
  http://www.knowgenes.com/home.aspx?kgid=6580&nid=57
  
  • 21 Aug 2009, 4:30 pm
  Mark Ridgwell wrote: > There is a generic knowledge map that every organization needs to > follow... > > Yes, of course, all markets are different and every organization > within these markets will vary, but at the heart of every business is > the same generic knowledge map - 27 nodes of knowledge that you need > to create, maintain and communicate within an organization. > > The Balanced Scorecard was originated by Drs. Robert Kaplan (Harvard > Business School) and David Norton as a performance measurement > framework that added strategic non-financial performance measures to > traditional financial metrics to give managers and executives a more > 'balanced' view of organizational performance. > > The Balanced Scorecard (Kaplan & Norton) - coded by BCS > > http://www.knowgenes.com/home.aspx?kgid=6580&nid=57