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  • Prof. 公JingNing 益Zhang
    Prof. 公JingNing 益Zhang    Group moderator
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    How to communicate effectively

    A team can not effectively communicate, it is not a good collaboration. In fact, communication is a very difficult thing. For example, there are indicators for evaluating the performance of the sales together to communicate, the good performance of sales in order to ensure its leading status, do not consider themselves likely that the overall effective method practised say middle managers say that the leadership or do not a right, but out of their own posts, who may not speak to the manager, and some staff out of dissatisfaction with the leadership, unwilling to own real idea say it, and so on.

    The following story illustrates, effective communication is not a simple matter:
    Two in the Angels travel to a rich family Jiexiu. The family is not friendly to them, and refused to let them stay overnight in the comfortable rooms, but in the cold for them to the basement of a corner. When they Puchuang, the older angels have found a hole in the wall, it comfortable repair it. The angel asked why young, the old angel answered: "There are some things it does not look like that."

    The second night, two to a very poor farmer Jiexiu. His wife on their masters very warm, only a little bit of food out to honor guests, and then again from their beds to the two angels. Early the next morning, two angels found the farmer and his wife in tears, their only source of livelihood - a cow died. Young angel very angry, he questioned why the old angel this: what are the first family, the old Angels also help them repair Qiangtong, second family Nevertheless poverty or warm hospitality guests, and the old Angels did not stop the cows death.

    "There are some things it does not look like that." Old angel replied, "When we spent the night in the basement, I see the wall from inside Qiangtong piling up in Denver. Greed because the owner was confused by, unwilling to let The others to share the wealth, so I fill in the Qiangtong. yesterday evening, the death of God to call the farmer's wife, I allow cows to replace her. Therefore, some things did not look like it. "

    Sometimes the surface is not what it should actually look like. And effective communication can be to clarify the truth, can be corrected in certain aspects of their own bias.

    It has been said that if the world's people can communicate well, then it will not lead to misunderstanding, it is not war. In fact, almost the history of the world has not stopped the war, the extent of the communication difficulties.

    How effective communication?

    In the team, the need for effective communication must be clearly defined objectives. The team leadership, management by objectives is to effectively communicate a solution. In the target management, team leaders and team members discussed objectives, plans, targets, issues and solutions. As the entire team focused on the target, which makes communication with a common basis, to better mutual understanding of each other. Even if team members under the leadership could not accept the proposal, he can also understand their views, under the request of the supervisors will have a better understanding and communication of the result will be improved. If the performance assessment also adopted a similar approach to the case, the same can also improve communication.

    In the team, I think, as a leader, be good at taking advantage of opportunities to communicate, and even create more channels of communication with members of the full exchange is not a difficult task. The difficulty is to create a need for members of the team can no words about the environment.

    For individual members, the need for effective communication can be initiated from the following aspects:

    First, we must know that what is to clearly communicate the purpose. If the purpose is not clear, it means that you do not know what that naturally can not let people understand that it was not natural communication purposes.

    Second, it is necessary to know what time, we must have good communication time. In the communication targets are busy sweating the hill to work, you ask him to discuss with you the next meeting of the things, obviously outdated. Therefore, in order to achieve good communication effect, must have good communication time, a good grasp of communication Huohou.

    Third, we must know Who is to communicate clearly the target. Although you put it very well, but you chose the wrong object, natural failed to achieve the purpose of communication.

    Fourth, we must know how that is to have communication. Who should you know, say anything, know what the time said, but you do not know how that communication is still difficult to achieve results. Communication is to use the other side can understand the language - including text, tone and body language, and you need to learn is the language of communication through these observations to effectively use them to communicate.

    More than four "simple" and can be used to self-test and see if you can communicate effectively.

    Able to communicate effectively is a very difficult thing.
    • 18 Apr 2008, 6:03 pm