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  Bill Evans

  (not a XING member)

  Service Business Competitiveness

  Willie Carter in his latest article writes about the failure of service companies to remain competitive. Titled: Now is The Time for Process Improvement in Service Organizations He is a strong proponent of lean systems and in focusing ones business on ones customers. Go to and enjoy:
  http://www.techmankanata.com/WCarter_pdf/Process-Improvement...
  
  Bill Evans
  
  • 17 Feb 2010, 10:54 pm
  Bill Evans wrote: > Willie Carter in his latest article writes about the failure of > service companies to remain competitive. Titled: Now is The Time for > Process Improvement in Service Organizations He is a strong > proponent of lean systems and in focusing ones business on ones > customers. Go to and enjoy: > http://www.techmankanata.com/WCarter_pdf/Process-Improvement-in-Service-Organizations.pdf > > Bill Evans