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Torben Rick Premium Member Group moderatorThe company name is only visible to registered members.Respond in the same social media that the complaint originated ...................
Respond in the same social media that the complaint originated
In the social media world, a negative comment or post can turn into a full blown crisis if ignored.
When it happens it is quite important to respond in the medium that the complaint originated.
http://www.torbenrick.eu/t/r/jgs
Best wishes/Mit besten Grüßen/Med venlig hilsen
Torben Rick
- 07 Mar 2011, 4:23 pm
