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• astercrm-> open source call center for asterisk with crm features

• 
  Lei Fu

  The company name is only visible to registered members.

  astercrm-> open source call center for asterisk with crm features

  Asterisk-crm(http://astercrm.org) is an open source crm/callcenter system desigened for asterisk users. It use ajax (xajax with php), mysql and supports pop-up, click to dial, and some other call center features. It should work with all asterisk-based system.
  
  astercrm features(0.0461)
  
  pop-up when incoming calls
  pop-up when outbound calls
  suggestion when enter business name or contact
  account/extension manager
  click to dial
  manually dial
  invite dial
  click to transfer
  click to monitor
  can be integrated with all asterisk based systems,
  such as Magiclink IP PBX, Trixbox ...
  multi-language support (Chinese, English, German)
  multi-skin support
  support external crm
  extension status
  show asterisk active channels
  predictive dialer
  CRM data import/export online
  diallist import online
  survey
  survey result statistics
  distributed solution
  google map support
  multi condition search & export
  config system parameters in browser
  monitor/spy channel in real time
  remove prefix
  switch in customer mode and customer->contact mode
  read callerid of other extensions when they are talking
  user group
  dail campaign
  recyle no answer calls from dialed list
  
  • 20 Mar 2008, 06:55 am
  Lei Fu wrote: > Asterisk-crm(http://astercrm.org) is an open source crm/callcenter > system desigened for asterisk users. It use ajax (xajax with php), > mysql and supports pop-up, click to dial, and some other call center > features. It should work with all asterisk-based system. > > astercrm features(0.0461) > > pop-up when incoming calls > pop-up when outbound calls > suggestion when enter business name or contact > account/extension manager > click to dial > manually dial > invite dial > click to transfer > click to monitor > can be integrated with all asterisk based systems, > such as Magiclink IP PBX, Trixbox ... > multi-language support (Chinese, English, German) > multi-skin support > support external crm > extension status > show asterisk active channels > predictive dialer > CRM data import/export online > diallist import online > survey > survey result statistics > distributed solution > google map support > multi condition search & export > config system parameters in browser > monitor/spy channel in real time > remove prefix > switch in customer mode and customer->contact mode > read callerid of other extensions when they are talking > user group > dail campaign > recyle no answer calls from dialed list