Summary:
Banking, IT Project Management, IS Audit Professional with MCSE, CCNA, OCP, MCDBA, ITIL, Security+ certifications. Over 20 years of experience in Banking and Information Technology. Worked as DGM-Systems Audit in Equitorial Trust Bank, Nigeria. Served State Bank of India as Project Officer to implement & support Core Banking Solution and Bankmaster system projects as part of Business Process Reengineering to align Bank’s IT strategy with business objectives.
Work Experience:
Consultant (IT-BFSI) April 2009 – Present
Independent Consulting & Services in Information Technology, Banking, Financial Services and Insurance domain at Infotech Finance Solution.
• Marketing of Cisco networking products in North East India
• Marketing of Psychometric software in Middle East
• Installation, configuration and training of Insurance software to agents
• e-Filing of Income Tax Returns and IT support services
• Home loan, Car loan, Education loan, Cash Credit loan advice
• Installation & configuration support of Microfinance software to banks
• Council Member at Gerson Lehrman Group, USA
• Executive Forum Member at Coleman Research Group, USA
• Consultant at the Microfinance Gateway c/o CGAP, USA
DGM-Systems Audit February 2009 – March 2009
Deputy General Manager-Systems Audit at Equitorial Trust Bank, Nigeria.
• Lead a team of five IT auditors – Supervised execution of Systems Audit
• Identified activities significant to audit coverage, assessed the degree of inherent risk for improved operating efficiency & increased management control
• Evaluated IT governance practices, e.g., authorizations, IT policies & procedures, segregation of duties, system access rights etc.
• Supervised review of Server platforms at Datacenter, e.g. Problem Management, Configuration Management, Security Management, Performance Management and Capacity utilization
• Supervised IT Security Assessment reviews, e.g. Virus Control, Logical/Perimeter Security, Firewall, Network Infrastructure, etc.
• Supervised performance review of Service Level Agreements with IT vendors & service providers
• Supervised GL differences investigation – reviewed system related errors and correction
• Participated in post-implementation review of e-Banking, ATM on Temenos Globus/T24
• Reviewed IT projects to ensure standards are maintained in planning & execution
• Verified resolution of outstanding Systems Audit issues - Liaised with External Auditors
State Bank of India
www.sbi.co.in June 1984 - January 2007 (22 years 7 months)
Project Officer (Core Banking Solution) August 2005 - January 2007
Implement & support Core Banking Solution Project at State Bank of India branches in Mizoram State. Functioned as Project Coordinator & Domain Expert. Team size: 4.
• Gathered business requirements & feasibility data
• Installed/configured Data Transcription & Signature-Image uploading software – trained staff
• Supervised Hardware & Operating System installation, configuration and networking
• Installed and configured Application software
• Migrated 5 Bankmaster branches to Core Banking system
• Provided handholding training to staff/officers on B@NCS-24 and FinanceOne software
• Extended helpdesk support to 5 Core Banking and 20 Bankmaster branches
• Solved Intranet, Internet Banking and ATM problems
• Trained staff on Management Information System (MIS), Real Time Gross Settlement (RTGS), Electronic Reconciliation (Elrecon), Integrated Computerised Currency Operations and Management System (ICCOMS) software - troubleshooting
• Coordinated & managed ICT vendors and service providers
• Deployed to branch locations in acting Branch Manager capacity
• Processed MIS data for branches – assisted in Annual Closing exercise
Achievements:
• Solved INR 96,00,000 ATM Cash difference at State Bank of India, Bawngkawn Branch in 2 days.
• Solved INR 45,00,000 Drafts A/c difference in 10 days and INR 22,00,000 Cash difference at State Bank of India, Dawrpui Branch in 5 days.
• Solved INR 12,00,00,000 Cash/ATM, Drafts A/c, and Technical Suspense A/c differences at SBI, Aizawl Branch in 1 month. (all these saved the Bank from provisioning, loss or penalty)
Systems Administrator November 2003 - July 2005
• Systems/Network Administration - system/tape backups
• Monitored network performance, documented & tracked problems for timely resolution
• Installed & configured new software/patches, system upgrades, resolved software problems
• Creating users & their rights, sharing & managing network resources
• Disaster Recovery, Business Continuity – complied with Security Policy
• Managed & administered Warranties, Licenses and Service Contracts
• Processed MIS, Performance Report, Weekly Statement of Affairs, Elrecon data
• Coordinated & managed ICT vendors and service providers
• Deployed to branch locations in acting Branch Manager capacity
• Worked as Case Manager, Cash Officer, Superintendent of Bankers Clearing House, Accountant
• Arranged airdropping of remittance to remote State Bank of India branches in Nagaland
• Assisted in Annual Closing exercise
Project Officer (Bankmaster system) February 2003 - October 2003
Implement & support Universal Computerization Project (Bankmaster system) at State Bank of India branches in Nagaland State. Functioned as Project Coordinator & Domain Expert. Team size: 4.
• Gathered business requirements & feasibility data
• Installed & configured Data Transcription Software at 17 branches – trained staff
• Supervised Hardware & Operating System installation, configuration and networking
• Installed & configured Novell NetWare and Bankmaster software
• Migrated 5 manual branches to Bankmaster system
• Provided handholding training to staff/officers on Bankmaster and Signature uploading
• Extended helpdesk support to 44 Bankmaster branches. Installed new software/patches
• Trained staff on MIS and Elrecon software – troubleshooting. Solved Intranet, ATM problems
• Coordinated & managed ICT vendors and service providers
• Deployed to branch locations in acting Branch Manager capacity
• Processed MIS data for branches – assisted in Annual Closing exercise
IT & Banking Systems Training/Workshops:
(at Information Technology Services Department of State Bank of India, State Bank Learning Centers, State Bank Institute of Information and Communication Management)
• Passed Computer Training Programme for Banks from CMC Limited (July 1988).
Basic Computer Concepts, DOS, COBOL, Lotus 1-2-3, dBASE-III+, System Analysis & Design.
• Bankmaster Users Programme for Officers (February 2003)
• RDBMS Oracle Training for Officers (April 2003)
• Workshop on Universal Computerization Project for Project Officers (June 2003)
• Workshop on Management Information Systems - Weekly Statement of Affairs (August 2003)
• ATM Workshop – On the Job Training (August 2003)
• Bankmaster User Programme for Project Officers on Annual Closing (March 2004)
• Program on Core Banking Solution for Project Officers (August 2005)
• Video Conference on Core Banking Solution (for Government Business) (October 2005)
• Workshop on Core Banking Solution for Project Officers (November 2005 & February 2006)
• Workshop on Credit Information System & Annual Closing for Project Officers-CBS (February 2006)
• Programme for Dy. Managers/Accountants/Asst. Managers at Computerized Branches (Nov. 2003)
• Program on CISA (Certified Information Systems Auditor) exam (May 2005 & May 2006)
I am an Open Networker. Please feel free to Invite me to join your network or group/community.
I’m broadly available and willing to move for the right full-time opportunity.
