Alain Thys

My son calls me a storyteller, yet in business I tend to be a person who challenges the status quo, always looking for the latest way to push the envelope. I like things simple and straightforward and am best at working internationally.

I am the founder of Futurelab (www.futurelab.net), a knowledge house dedicated to exploring the edge in customer centricity. We do this through publications, events, our proprietary customer labs and occasional advisory services.

At the same time I act as advisor to Management Centre Europe in which I help them in putting together the consumer and business markets offer and helping the occasional client to get his strategy implemented.