Aleksander Grosz

Operations Manager

(The company name is only visible to registered members)

13629 Berlin
Germany

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Personal information

Groups

Professional experience (10 years, 8 months)

Jun 2012 - present
(1 year)

Operations Manager

(The company name is only visible to registered members)

Industry: Outsourcing/Offshoring, Call Center, Customer Care, Customer Service, Contact Center, Communication Center, Kundenservice
Mar 2011 - May 2012
(1 year, 3 months)

Leiter Customer Service International

MyBrands Zalando eServices GmbH & Co. KG, http://www.zalando.de/

Industry: Internet, Customer Service, Customer Care, Call Center, Contact Center, Kundenservice, Fashion, Versandhandel, E-Commerce
Aug 2009 - Feb 2011
(1 year, 7 months)

Leiter Call Center

Loxxess Fulfillment GmbH & Co. KG, http://www.loxxess.com

Industry: Outsourcing/Offshoring, Call Center, Customer Care, Customer Service, Contact Center, Communication Center, Kundenservice, Medien, Unterhaltungselektronik, Versandhandel, Internet, Web 2.0, E-Commerce, Telekommunikation, Software, Informationstechnologie
Mar 2009 - Jul 2009
(5 months)

Manager external Partners

mobile.international GmbH - an eBay company, http://www.mobile.de

Industry: Internet, Auto, Customer Service, Customer Support, Customer Care, Callcenter, Contact Center, Communication Center
Dec 2008 - Feb 2009
(3 months)

Customer Care Consultant

Aleksander Grosz

Industry: Consulting, Call Center, Contact Center, Communication Center, Customer Service, Customer Care, Kundenservice
Feb 2008 - Nov 2008
(10 months)

Head of Customer Care

Loxxess Medienlogistik GmbH, http://www.loxxess-medienlogistik.de

Industry: Logistics & Supply Chain, Outsourcing/Offshoring, Call Center, Callcenter, Contact Center, Customer Service, Customer Care, Support, Helpdesk, Medien, Unterhaltungselektronik
Dec 2006 - Jan 2008
(1 year, 2 months)

Teamleiter Axel Springer 24h-Service

asdirekt, ASV Direktmarketing GmbH, ein Unternehmen der Axel Springer AG, http://www.asdirekt.de

Industry: Outsourcing/Offshoring, Call Center, Callcenter, Contact Center, Customer Service, Customer Care, Medien, Verlag
Nov 2004 - Nov 2006
(2 years, 1 month)

Operations Manager Customer Service

ProMarkt Online GmbH, http://www.promarkt.de

Industry: Internet, Internet, Versandhandel, eCommerce, Unterhaltungselektronik, Customer Service, Customer Care
Oct 2002 - Oct 2004
(2 years, 1 month)

Customer Service Agent, Projektkoordinator

ProMarkt Online GmbH, http://www.promarkt.de

Industry: Internet