Alexander Carsten Fischer
Angestellt, Director Enterprise WFO Practice EMEA, Verint Systems GmbH
Kiel, Deutschland
Werdegang
Berufserfahrung von Alexander Carsten Fischer
Bis heute 8 Jahre und 10 Monate, seit Juli 2015
Director Enterprise WFO Practice EMEA
Verint Systems GmbH
1 Jahr und 9 Monate, Dez. 2011 - Aug. 2013
Head of Performance & Planning
Lufthansa GlobalTeleSales GmbH
Responsibilities: Ensuring the successful achievement of the global performance targets across 7 locations worldwide. Provide guidance and steering on the whole Workforce Management Cycle around forecasting, budgeting, capacity planning, scheduling intraday steering, reporting, productivity management, service implementations and long-term strategic plans. Act as a focal point for any client escalation.
1 Jahr und 9 Monate, Apr. 2010 - Dez. 2011
Senior Manager Workforce & Steering
Lufthansa GlobalTeleSales GmbH
Global responsibility and accountability for every location with respect to planning, scheduling and steering within the network.
11 Monate, Juni 2009 - Apr. 2010
Leiter Disposition/ Manager Capacity Planning
Lufthansa Global Tele Sales GmbH
Intern
DaimlerChrysler AG
studentische Hilfskraft
Mercedes-Benz CAC NV
studentische Hilfskraft
UBS Warburg NV
Ausbildung von Alexander Carsten Fischer
International Management
University of Maastricht
Sprachen
Deutsch
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Englisch
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Niederländisch
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