Ali Schir

Berufserfahrung von Ali Schir

• Bis heute 5 Jahre und 8 Monate, seit Sep. 2018

  Problem Manager BMI Datawarehouse

  Telefonica Deutschland GmbH & Co. OHG

• 4 Monate, Apr. 2018 - Juli 2018

  Problem Manager for Kafas 4 ( Camera driver assistance )

  Telemotive AG i.A. BMW AG

• 2 Jahre und 1 Monat, Aug. 2015 - Aug. 2017

  Change- Incident- Defect and Problemmanager ( Operations )

  Telefonica / o2 Germany

• 1 Jahr und 4 Monate, Feb. 2014 - Mai 2015

  Startup Manager Connected Drive (Freelancer) at BMW Munich

  IT Consulting ASchir

• 7 Monate, Juli 2013 - Jan. 2014

  QA Defect Manager Navigation

  Harman/Becker Automotive System GmbH

  Review incoming tickets for completeness Assign incoming tickets to Functional Owners Track ticket processing of Functional Owners on a daily basis Actively approach people and request ticket processing Create daily statistics that show inflow, outflow and distribution of the tickets within the team Conduct weekly defect review phone conferences with customer, reporting the status of all open tickets Take responsibility for ticket count reduction and act independently by conducting measures

• 8 Monate, Juli 2012 - Feb. 2013

  QA Defect Manager

  State Government of Arizona ( Regierung)

  Worked closely with management, developers, process owners, and testers on submitting defects, process creation, and securing expedited resolution dates for defects. Performed root cause analysis Identify improvements to the Defect Management process. Facilitated the collection of processes to resolve defects through the defect life cycle. Ensuring the 'right things' are being raised as defect. • Liaising with other project test streams and close out defects and dependencies in testing.

• 10 Monate, Aug. 2011 - Mai 2012

  QA Defect Manager

  Electronic Wholesale

  Conduct daily Bug fix meetings with Development, Test-, Problem-, Incident and Rollout management to discuss open Problems (business critical bugs) on Test and Production environment. Provide defect tracking and management, trouble shoot triage defect found during testing. Responsible for helping to resolve testing defects through facilitation, troubleshooting, and escalation.Generate reports to share with Leadership. Worked with cross functional teams and management.• Produce daily reports using HPQC

• 8 Monate, Okt. 2010 - Mai 2011

  QA Localization Test Engineer

  Intel USA

  Responsible for the entire validation cycle, as native speaker, for the German versions of each supported software product on Vista, Windows 2003, Win 7 and XP environments. Software functionality TESTING across 8 operating systems and various platforms based on product requirement documentation.• Daily responsibilities include logging, fixing, and tracking defects to closure using ClearCase and Tibet; . a generic web-based tracking system developed by INTEL Engineers

• 1 Jahr und 2 Monate, Sep. 2008 - Okt. 2009

  QA German Ads Rater

  Google USA

  The position required an in depth and up-to-date familiarity with English-speaking web culture and media. Self-disciplined, logical thinker, efficient with clear concise communication skills was a must. Evaluating web pages for Google ( German Ad words ). Provide feedback and analysis to Google. Evaluate the accuracy of Google search engine results. Communicate the effectiveness of web layouts and information via the provided online tools.

• 8 Jahre und 4 Monate, Mai 1999 - Aug. 2007

  QA Software Implementation Manager - Release and Defect Coordinator

  O2 Germany

  Coordinated the planning, scheduling and installation of software deliveries for Test and Production environments including Test planning.Provided extensive support to the Rollout Department in regards to software implementations on the production system as well as planned, directed, and managed all designated projects. Researched and evaluated results of operations analyses in order to create more efficient ways to utilize resources.

• 1 Jahr, Mai 1998 - Apr. 1999

  Data Center Assistant Manager

  IZB Soft

  Assisted with the daily management, operations and maintenance of company Data Center. Identified, planned and implemented data center standards for highly available enterprise applications such as email, file-print services and oracle database servers. Directed and oversaw the daily activities and tasks of System Administrators responsible for the daily operation of all applications, account administration and backups.

• 10 Jahre und 1 Monat, Apr. 1988 - Apr. 1998

  PC-Network Technician

  Compaq Computer HQ

  Managed and oversaw the daily activities and operations of the PC Helpdesk Department as well as eight Operations staff in various departments such as PC Repair, Printer Repair, Data Entry and Systems Support. My hands on involvement included the training and continuing education of the technical staff. Maintained responsibility for the management and tracking of all company assets in regards to employee desktops, mobile systems, home systems, system engineering lab equipment and event systems.