Ana Mihaylova

• Management of the customer relationship in the sales process and improving the customer satisfaction level; • Actively participating in the dynamic process of everyday communication with current and potential customers - presenting the services and the products of the company, preparing offers for optimal solutions, negotiating; • Maintaining the relationships with the existing customers /Bulgarian and International/ • Actively contributing to the growth of th

• Preparation of projects and proposals for end key customers, relation managements of foreign partners and vendors • Searching for new partners, establishing new connections and partnerships; • Negotiating price rates and preparing offers and discounts for the customers; • Sales process involvement – keeping contact with customers, preparation of technical and pricing information on projects and tender procedures; • Managing contacts with foreign vendors - preparation of contracts, price lists update,

• Preparation of projects and proposals for end key customers; • Translation of technical literature and documentation; • Certification exams;

• Support and maintenance of dozimetric and radiometric appliances for measurement of ionization beaming - personal dozimeter RAD 100S; • Translation of specialized technical literature; • Design of documentation and correspondence with partners.

Intelligent networks, Broadband mobile networks, Teletraffic design, Telecommunication protocols and Internet communication, Architecture and management of communication networks, Modeling of telecommunication processes and systems, Digital radio communications, , Digital signal processing

Radio relay systems, Mobile communications, Radio networks and satellite communications, Radar and navigation systems, Marketing and management in communications, Television systems, Audio technics, Microwave elements and devices, Optoelectronics and optical communications, Antennas and feeder techn