Andi Roberts MBA - Website
http://www.masterfacilitator.com Andi works as a B2B bilingual (Spanish/English) facilitator / coach / consultant for training and coaching companies.
Professional Experience
Andi Roberts has over 14 years of experience in training and organisational development working with people of all levels in an organisation from Shop floor through to the boardroom.
With Spain as his home base for the last 12 years, Andi has extensive multicultural experience, and has worked in Spain, UK, Portugal, France, Germany, Italy, Malta, Austria, Belgium, Switzerland, USA, UAE, Oman, Mexico, Argentina and Brazil.
Originally from an outdoor management development background and grounding in outdoor activities instructor he has been involved in some of Europe’s leading cultural change programmes that have used challenge courses and experiential learning as the backbone for supporting the business’ required change.
As well as providing facilitation, Andi also supports his client’s organisations from the role of a coach working with individuals and teams too boost performance and also as a consultant in the areas of process improvement, change management and knowledge management.
Andi’s key areas of expertise are
• Senior management development.
• Creating a coaching culture and coaching skill development.
• Customer service processes and programmes.
• Multicultural organisations and change implementation within them.
• Sales methodologies and effective sales development.
• Business performance improvement processes.
Qualifications and Skills
• Professional Certificate in Management – Open University, England
• Professional Diploma in Management - Open University, England
• Masters Degree in Business Administration (MBA) - Open University, England
o Specialisations in Innovation & Change, Business Strategy, Knowledge Management, Strategic Human Resource Management.
• Myers Briggs Type Indicator Instrument – New York, USA
• Firo B Instrument – New York, USA
• Transactional Analysis “101” Certificate – The Berne, UK
• Fluent Languages, English, Spanish
Additional Skills, Courses completed and general information:
• Fluent Spanish & English speaker.
• MBTI qualified (New York, August 2004)
• Transactional Analysis 101 course completed at The Berne, United Kingdom.
• Coaching with Transactional Analysis train the trainer course completed.
• Performance Coaching with Cognitive Behavioural Psychology train the trainer course completed
• Computing skills – Power user of MS PowerPoint, MS Word, Mind Manager 2002 and Act 2000. Experienced user of MS Excel, MS Access, Photoshop 6, Illustrator 7, Corel Draw 10, Adobe Acrobat,
• Experienced user of a broad range of performance improvement tools including process mapping, mind mapping, de Bono DATT and Six Hats.
• Currently a member of the following internet based discussion groups / news lists: UKHRD, Coachville, Association for Experiential Education, Ropes Online, Training Zone, Dutchman’s gold.
• 5 Day reviewing skills course completed with Roger Greenway (
www.reviewing.co.uk ).
Organisations
The following is a short list of organisations that Andi Roberts has worked for directly or indirectly via B2B projects:
Training and consulting companies: Center for Creative Leadership, Impact Development Training Group, ConTeam Consulting, Grupo BLC, ChangeMaker International, Step System, Art of Management.
Banking / Finance: BBVA, Barclaycard, La Caixa, MasterLease/GMAC
Information Technology: IBM, T-Systems, TietoEnator, Gedas
Food & Beverage: Cargill, Kraft Foods International, Gonzalez Byass, Cervezas DAMM, La Española
Pharmaceutical: Proctor & Gamble, Astra Zeneca, Bristol Myerrs Squib, Rhone Polanc, Shwarz Pharmaceuticals, Merck, IMS Health
Automotive: Vauxhall Motor’s, Opel Europe, GM Eastern Europe (multi-brand), GM Africa (multi-brand), GM Dubai, Fiat Group (Multi-brand), PSA (multi-brand), Hyundai, VW, Lear Corporation, Grupo Ugarte
Retail & FMCG: Black & Dekker, Kimberly-Clark Corporation , Conforama, FNAC
Paper: International Paper, Kimberly-Clark Corporation
Chemicals: BASF, Lhoist, Valresa
Construction and related industry: Trane Inc, ACSA, Ideal Standard, Roca, Sanitana, Bellavista, Tubacex
Defence: Raytheon, Hughes Training Division of Hughes Aircraft
Others: Alcoa, Avis, Hilton Hotels, Malta Internacional Airport, OAMI (European Patent Office), Uni2 Mobile, Transports Metropolitans de Barcelona, Aguas de Barcelona, Gonzalez Byass, Port Aventura, Junta de Andalucia, BBDO Tiempo
