André Thiel
Service Manager(The company name is only visible to registered members)
- 13629 Berlin
- Germany
Personal information
- Haves
- Projektmanagement, Prozessmanagement, IT Service Management, Eskalation Management, ITIL Foundation 2007, ITIL V3, Consulting Remedy, Consulting OTRS, ITIL mit OTRS, ITIL mit Remedy, Consulting mit SysAid, Problem Management, Change Management, Aufbau von Helpdesk Callcentern, Telefontraining, Fundiertes IT Wissen, DMS, Open Source DMS, Incident Management, Problem Management, Roll out Management, Grossprojekterfahrung, VoIP, Service Management, Projekt Management, Interims Management, Transition Management
- Organizations
- Wirtschaftsforum Düsseldorf/Köln, Wahlvorstand der Stadt Köln
Professional experience
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May 2011
- present
(10 months)
-
(The company name is only visible to registered members)
Industry: Human Resources
-
May 2011
- present
-
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Aug 2009
- present
(2 years, 7 months)
-
Industry: Marketing & Advertising
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Aug 2009
- present
-
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Apr 2004
- present
(7 years, 11 months)
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WebCom Service, http://www.webcom-service.com
Industry: Consumer Services
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Apr 2004
- present
-
- to present
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WebCom-Service, http://www.webcom-service.com
Industry:
-
- to present
-
Industry:
-
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Oct 2010
- Apr 2011
(7 months)
-
Projekt Manager UCIC / Rollout Manager
Industry: Telecommunication
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Oct 2010
- Apr 2011
-
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Oct 2009
- Sep 2010
(1 year)
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Externer Consultant / IT Service Manager
Industry: Information Technology & Services
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Oct 2009
- Sep 2010
-
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Jan 2007
- Jun 2009
(2 years, 6 months)
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Xpron International, http://www.xpron.com
Industry: Consumer Services
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Jan 2007
- Jun 2009
-
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Apr 2005
- Nov 2006
(1 year, 8 months)
-
ITIL Consultant / ARS Remedy Consultant
Siemens AG, http://www.siemens.de
Industry: Banking
-
Apr 2005
- Nov 2006
-
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Industry: Telecommunication
- Employment status
- Executive
Educational background
- Languages
- German, English
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