Dr. Andreas Lucco

rer.pol.

Head of Competence Team CRM

(The company name is only visible to registered members)

8001 Zürich
Switzerland

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Personal information

Haves

Edit Customer experience management (CEM), customer analytics, customer lifetime value, churn management, customer satisfaction management, supplier driven dissolution of customer relationships.
Wants

Edit Students, graduates and young professionals interested in ICT Managament, CRM and/or business intelligence and data analytics as well as market research methodologies.
Organizations

Edit Vereinigung Basler Ökonomen, CRM Business Club
Groups

Professional experience

Sep 2012 - present
(9 months)

Head of Competence Team CRM

(The company name is only visible to registered members)

Industry: Consulting
2005 - present

Dozent

WWZ der Universität Basel, SAWI Zürich, ZHAW Winterthur

Industry: Education
Sep 2008 - Sep 2012
(4 years, 1 month)

Senior Consultant ICT Management

Detecon (Schweiz) AG, http://www.detecon.ch

Industry: Consulting

Employment status

Employee

Educational background

Universität Basel
Wirtschaftswissenschaften, Lic.rer.pol.

Marketing und Unternehmensführung
Hochschule für Gestaltung Basel
Gestalterisches Propädeutikum
Università per Stranieri di Perugia
Sprachwissenschaften, Diplom

Alte und Neuzeitliche Literatur, Phonetik und Phonologie

Languages

German (First language), English (Fluent), French (Fluent), Italian (First language)

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