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Andrew Maher

Managing Principal

(The company name is only visible to registered members)

60326 Frankfurt
Germany

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Personal information

Wants

I am motivated by B2B, B2C, Customer Experience, Customer Portals, Communication Strategies and Collaboration.
Haves

Almost 20 years of designing customer experiences, improving and developing strategies for adopting new media.
Interests

Improving the customer experience is my goal. Mentoring corporations along that path of embracing Customer 2.0 and beyond. Avid road cyclist can be found in the hills near Wiesbaden each weekend.
Groups

Professional experience (20 years, 9 months)

Oct 2010 - present
(1 year, 8 months)

(Only visible for registered members)
Nov 2004 - Sep 2010
(5 years, 11 months)

Senior Principal Business Solutions

Avaya

Industry: Telecommunication
Oct 2001 - Oct 2004
(3 years, 1 month)

Principal Consultant Business Solutions

Avaya

Industry: Telecommunication
Jan 2000 - Oct 2001
(1 year, 10 months)

Managing Consultant AIS EMEA

Lucent Technologies

Industry: Telecommunication
Jan 1999 - Jan 2000
(1 year, 1 month)

Manager Application Integration DACH

Lucent Technologies

Industry: Telecommunication
Jan 1997 - Jan 1999
(2 years, 1 month)

Application Integration Consultant

Lucent Technologies

Industry: Telecommunication
Feb 1995 - Jan 1997
(2 years)

Applications Instructor

AT&T Deutschland GmbH

Industry: Telecommunication
Sep 1991 - Jan 1995
(3 years, 5 months)

Instructor

Deutsche Telekom

Industry: Telecommunication

Employment status

Employee

Educational background

Oct 1990 - Sep 1991

Johannes Gutenberg Universität
Geographie, Politikwissenschaft
Oct 1989 - Sep 1990

Johannes Gutenberg Universität
Deutsch, Spanisch
Aug 1982 - Dec 1986

Louisiana State University
Political Science, Bachelor of Arts

Languages

German (Fluent), English (First language)

About me

To learn what I am working on, interested in or what is just motivating me, it is best to follow me on on of my social networks. My blogs are my place to explore my thoughts and ideas, Twitter is where I chat. Feel free to "follow" me around.

Wenn Sie mehr über das was mich interessiert, motiviert oder wo ich mich gerade drehe, schaue bei eine meine Soziale Spielplätze. Twitter ist toll fürs Chatten (D/E) und mein Blog ist wo ich meine Ideen verbreiten (Kommentare erwünscht).

Twitter: @serviceplease20
Blog: http://serviceplease.de/

Contacts

Noela Kreis, Bernhard Scheer, Florian Gottschall, Klaus Eschenbrenner

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