Antonino Gargano

Antonino Gargano

Diplom-Betriebswirt (BA)

Application Manager

(The company name is only visible to registered members)

  • 77933 Lahr
  • Germany

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Personal information

Professional experience (17 years, 8 months)

  • Jun 2005 - present

    (8 years)

    Application Manager

    (The company name is only visible to registered members)

    Industry: Information Technology & Services

  • Apr 2010 - Apr 2010

    (1 month)

    Projektleiter

    Capgemini Outsourcing Services GmbH

    Industry: Information Technology & Services

  • Apr 2009 - Oct 2009

    (7 months)

    Teilprojektleiter

    Capgemini Outsourcing Services GmbH

    Industry: Information Technology & Services

  • Apr 2007 - Dec 2008

    (1 year, 9 months)

    Service Delivery Manager

    Capgemini Outsourcing Services GmbH

    Industry: Information Technology & Services

  • Jul 1997 - Jun 2005

    (8 years)

    Lotus Notes/Domino System-Administrator

    SIG BERGER LAHR

    Industry: Machinery

  • Oct 1995 - Jul 1997

    (1 year, 10 months)

    Teilprojektleiter MM / Modulbetreuer MM

    SIG BERGER LAHR

    Industry: Machinery

  • Employment status
    Executive

Educational background

  • Oct 1992 - Sep 1995
    Berufsakademie Villingen-Schwenningen

    Wirtschaftsinformatik, Dipl. Betriebswirt (BA)

  • Languages
    German (First language), English (Fluent), Italian (First language), French (Basic knowledge)

About me

Ich bin Application Manager und Teamleiter des Teams „Application Management Notes and specific Applications“ in der Region BeNeDeCh (Belgien, Niederlande, Deutschland, Schweiz) und SNB (Skandinavien und Baltische Länder). Ich habe über 15 Jahre Berufserfahrung in den Bereichen IT Systeme, IT Service Management, Projektleitung und Teamführung.
 
Meine Aufgabengebiete umfassen
• Incident Management: Incident-Bearbeitung, Steuerung und Kommunikation zum Kunden
• Demand Management: Pflege der Kundenbeziehung, Koordination und Kommunikation zum Kunden für den Bereich „Application Management Notes & specific Applications“
• Leitung von Application Management Projekten
• Erstellung von Angeboten inklusive Business Case
• Businessprozessanalysen
• Prozessgestaltung mit Offshore (Indien) und Nearshore (Polen)
 

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