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Dr. Arno Reichenauer

Dipl. Psych.

Information Architect and User Interface Design Consultant

(The company name is only visible to registered members)

81730 Munich
Germany

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Personal information

Professional experience (8 years, 3 months)

Nov 2004 - present
(7 years, 7 months)

(Only visible for registered members)
Oct 2000 - Dec 2000
(3 months)

Web Designer

Reinecke Expertensysteme, http://www.reinecke.de

Industry: Online Media
Jul 2000 - Aug 2000
(2 months)

Assistant

Bavarian Parliament, http://www.bayerischer-landtag.de/

Industry: Politics
Apr 2000 - Jun 2000
(3 months)

Commissioner for the Protection of Youth

ProSieben, http://www.prosiebensat1.de

Industry: Entertainment

Employment status

Employee

Educational background

Nov 2001 - Oct 2004

University of Regensburg, Germany
Information Architecture, Dr. phil. (PhD)

Thesis title: "LUCIA: Development of a Comprehensive Information Architecture Process Model for Websites" (http://www.opus-bayern.de/uni-regensburg/volltexte/2005/580/)
Nov 1995 - May 2001

University of Regensburg, Germany
Psychology, Dipl-Psychologe (Master in Psychology)

Engineering Psychology, Usability Engineering, Human-Computer Interaction, Human Factors

Languages

German (First language), English (Fluent)

About me

::: PROFESSIONAL EXPERIENCE :::
Expertise in all phases of an interdisciplinary user-centered design process:
* Collecting and documenting client needs and users requirements (using interviews, focus groups, and contextual analysis)
* Translating analysis results into work flows, information architectures and interaction concepts
* Creating and documenting conceptual user interface designs using flowcharts, use cases, and wireframe mockups
* Writing design specifications / style guides to effectively communicate user interface designs to users, product management, marketing, and development
* Managing, planning, and performing large-scale international usability tests for software, synthesizing results into concrete improvement potentials

Expertise in evaluating and improving user-centered design processes:
* Re-modeling user-centered design processes to integrate into Siemens' global product lifecycle management processes
* Evaluating and revising quality assurance systems for user-centered design according to ISO 13407 and ISO 9241
* PhD thesis on integrated, user-centered development processes for websites: "LUCIA: Development of a Comprehensive Information Architecture Process Model for Websites" (

http://www.opus-bayern.de/uni-regensburg/volltexte/2005/580/)

::: UX PROJECT MANAGEMENT EXPERIENCE :::
* multi-project management (project lead for up to 4 projects in parallel)
* annual project volume up to 500k EUR per fiscal year
* project management with up to 9 team members per project
* international project management (Germany / India / USA / China / Middle East / ...)
* multi-disciplinary project management (usability experts, conceptual / visual designers, prototyper / programmers / brand management / product management)

::: INTERNATIONAL EXPERIENCE :::
* Managing international teams for synchronous usability tests in China, US, Middle East, and Germany
* Performing user needs analyses and usability tests in China, Finland, Germany, Spain, and the US
* Giving presentations at conferences (e.g., Human-Computer Interaction 2003, Crete / Greece; IA Summit 2004, Austin / US; Human-Computer Interaction 2005, Las Vegas / US; )
* Conducting workshops in international settings, e.g. in the US and Germany

::: DOMAIN EXPERIENCE :::
* Web (Internet, Intranet, Extranet applications)
* Telecommunication software
* Software for emergency command and control centers
* Process visualization software
* Customer relationship management software

Contacts

Jürgen Steger, Robert Pietsch, Silvio Wolf, Prof. Dr. Marc Hassenzahl

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