Benjamin Riesen
Telephony Services(The company name is only visible to registered members)
- Hamburg
- Germany
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Personal information
- Haves
- Edit Call Center Admin, Call Centre Admin, Nortel Networks, IVR, CTI, ACD, Symposium, CCMA, CCMS, Scripting, Call Routing, IN-Routing, SRN, Call Pilot, Aspect, Concerto, Conversations, Dialler, Dialer, predictive, OBD, Genesys, Reporting, Performance Management, Management Information, MS Excel, MS Access, sowie VBA, Datenbanken, Anwenderschulung, Training
- Wants
- Edit Erfahrungsaustausch
- Groups
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Professional experience (10 years, 2 months)
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Dec 2004
- present
(8 years, 6 months)
-
(The company name is only visible to registered members)
Industry: Banking
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Dec 2004
- present
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Apr 2003
- Nov 2004
(1 year, 8 months)
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Resource & Capacity Specialist
Barclaycard, Barclays Bank PLC, http://www.barclaycard.de
Industry: Banking
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Apr 2003
- Nov 2004
- Employment status
- Employee
Educational background
- Languages
- English (Fluent), German (First language), Russian (Basic knowledge)
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