Bernd Lacher
Dipl.-Kfm.
Geschäftsführer(The company name is only visible to registered members)
- 07743 Jena
- Germany
Personal information
- Haves
- Strategische Beratung, CRM-Einführung, Optimierung, Service & Support, z.B.: Kontaktmanagement, Kundensegmentierung, Kampagnen-Management, Lead-Management, Email-Marketing, Management von Vertriebsprojekten und -prognosen, Partner-Management (PRM), Kundenservice, Anfrage-Management, Call-Center, Wissensdatenbank, Self-Service, CRM-Analyse, ERP-Integration, Telefon-Integration, CTI, CRM-Komplettlösungen, On-Demand CRM, Software As A Service, Cloud Computing, Service On-Demand, Zertifizierte Salesforce.com Beratung, Salesforce.com Schulungen, Training, Force.com Entwicklung, API-Entwicklung, AppExchange, Apex, VisualForce
- Groups
-
Professional experience (15 years, 3 months)
-
-
Jun 2009
- present
(2 years, 9 months)
-
(The company name is only visible to registered members)
Industry: Management Consulting, CRM mit den Schwerpunkten Managementberatung, Prozessoptimierung und Technologieconsulting
-
Jun 2009
- present
-
-
Dec 2003
- May 2009
(5 years, 6 months)
-
Director Professional Services
ClientHouse GmbH, http://www.clienthouse.de
Industry: Management Consulting, CRM mit den Schwerpunkten Managementberatung, Prozessoptimierung und Technologieconsulting
-
Dec 2003
- May 2009
-
-
Jun 2001
- Jul 2003
(2 years, 2 months)
-
Manager Customer & Partner Services
Intershop Communications AG, http://www.intershop.com
Industry:
-
Jun 2001
- Jul 2003
-
-
Mar 1997
- May 2001
(4 years, 3 months)
-
Intershop Communications AG, http://www.intershop.com
Industry:
-
Mar 1997
- May 2001
-
-
Aug 1996
- May 1997
(10 months)
-
E.ON Thüringer Energie AG, http://www.eon-thueringerenergie.com
Industry:
-
Aug 1996
- May 1997
- Employment status
- Entrepreneur
Educational background
- Languages
- German, English, Russian
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