Bernhard H. Aulenkamp
Senior Management / Director(The company name is only visible to registered members)
- Essen
- Germany
Personal information
- Haves
- Expertise im: Aufbau und der Leitung von Vertriebsteams [Business Units mit mehr als 250 Mitarbeitern], Führung [Führung von Führungskräften], Leadership Kompetenzen (basierend auf 16 Jahren Führungserfahrung)], Sanierung, Restrukturierung, Changemanagement, Post Merger Integration (PMI), Mentoring für Führungskräfte aus dem Vertriebs- und Call Center Umfeld, strategische, operative Beratung und Umsetzung, sowohl im Inhouse- als auch im Outsourcingverhältnis, rund um Vertrieb und Kundenservice [Vertrieb, Call Center, Customer Care, Communication Center, Inbound, Outbound, Backoffice, Dialogmarketing, Telemarketing, Telesales]
- Organizations
- Bertelsmann ZÖ Alumni, Call Center Essen e.V.
- Groups
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Professional experience (23 years, 2 months)
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Jan 2012
- present
(5 months)
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(The company name is only visible to registered members)
Industry: Internet
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Jan 2012
- present
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Apr 2005
- present
(7 years, 2 months)
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Gast Dozent (uni. lecturer) - Projectmanagement
Hochschule/University Bremerhaven - (CCM), http://www.ccm-studium.de
Industry: Academia
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Apr 2005
- present
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Jan 2011
- Dec 2011
(1 year)
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telegate Media AG, http://www.telegate-media.de
Industry: Internet
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Jan 2011
- Dec 2011
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May 2009
- May 2011
(2 years, 1 month)
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Vorstand - Chairman of the Board
Industry: Non-Profit Organization
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May 2009
- May 2011
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Apr 2008
- Dec 2010
(2 years, 9 months)
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Niederlassungsleiter (Branch/Site Manager)
telegate Media AG, http://www.telegate-media.de
Industry: Internet
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Apr 2008
- Dec 2010
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Aug 2007
- Nov 2008
(1 year, 4 months)
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telegate AG, http://www.11880.com
Industry: Telecommunication
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Aug 2007
- Nov 2008
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Sep 2004
- Aug 2007
(3 years)
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telegate AG, http://www.telegate.de
Industry: Telecommunication
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Sep 2004
- Aug 2007
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Jun 1999
- May 2004
(5 years)
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Head of New Business/ Projektleiter (Call Centre Manager) / Interimsmanager
buw Group (Vodafone, RWE, Tiscali etc.) In-/Outbound/Customer Care, http://www.buw.de
Industry: Consumer Services
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Jun 1999
- May 2004
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Apr 2000
- Aug 2001
(1 year, 5 months)
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Executive Vice President (Geschäftsführung)
emBusiness GmbH (buw Group - Start- up mobile Commerce), http://www.em-business.de
Industry: Telecommunication
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Apr 2000
- Aug 2001
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Aug 1998
- May 1999
(10 months)
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Stellv. Leitung Customer Care / Dep. Head of Customer Care
Bertelsmann mediaSystems, Callas Clever Communications (Start-up)
Industry: Telecommunication
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Aug 1998
- May 1999
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Feb 1995
- Jul 1998
(3 years, 6 months)
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Stellv. Leitung Call-Center / Dep. Call Centre Manager
Bertelsmann - Arvato DirectGroup (Microsoft Direkt), http://www.arvato.de
Industry: Consumer Services
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Feb 1995
- Jul 1998
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Jan 1991
- Jan 1995
(4 years, 1 month)
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diverse, (apprenticeship, ZA, ZÖ (HQ Event Group), etc.)
Bertelsmann AG - Headquarter, http://www.bertelsmann.de
Industry: Media Production
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Jan 1991
- Jan 1995
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Jan 1989
- Dec 1990
(2 years)
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Soldat auf Zeit (2 Jahre) / short term career soldier (2 years)
Bundeswehr - NschBtl./ German Federal Armed Forces - Supply corps, http://http:www.bundeswehr.de
Industry: Defense/Military
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Jan 1989
- Dec 1990
- Employment status
- Executive
Educational background
- Languages
- German, English
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