Dr. Bert Kiel

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Dr. Bert Kiel

Dr.rer.nat,Dipl. Phys.,Dipl.Wirt.phys.

Professor für BWL insb. international Marketing & Sales

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  • 48149 Münster
  • Germany

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Personal information

Professional experience (15 years, 8 months)

  • Employment status
    Civil servant

Educational background

  • Languages
    German, English, Spanish, Portuguese, French

About me

Key qualifications:
- Strong analytical skills,
- More than 9 years experience in telco markets
- Excellent knowledge of national and international telco markets
- 30 assignments in Europe, Asia Pacific, Latin America, Middle East & Africa
- Extensive CCO interims management experience
- Worked for operators and regulatory authorities
- Special focus on strategy development and implementation
- Strong leadership qualities & results-focused
- Launch management experience
- Professional experience in product development, marketing and sales
- Excellent project management skills
- At home in an international environment; 4 years abroad in last 8 years



Managing Consultant at Detecon International
(Privately Held; 501-1000 employees; Telecommunications industry)
September 2003 – Present (6 years)
Project/ Assignment:

Strategy development & implementation
- Germany, DT, Corporate controlling: Project “Bonus”; Synergies in M&A and FMI scenarios.
- Germany, T-Systems: Strategy & business model for a best-in-class all-IP carrier
- Germany, DT, Corporate Strategy: Redesign the strategic planning process of DT Group
- China, China Netcom: Review of China Netcom’s strategic planning process.
- Germany, ICSS: Market Entry Strategy Middle East
- Germany, ZW: FTTx cooperation models with Vodafone and 1&1
- Yemen / Saudi Arabia, HII: Market entry strategy & business plan for a 3rd. mobile op.
- Kosovo, PTK, Fixed Network: Wholesale strategy, product & RIO design
- Egypt, Etisalat: National roaming economic impact & negotiations
- Mozambique, Telecomunicaçoes de Moz.: Reorganisation concept of TDM (World Bank)
- Panamá, Cable & Wireless Panamá: Bitstream access offer
- Slovakia, ST: Bitstream access reference offer support
- Macedonia: RIO Review
- Hungary, MT: Reference unbundling offer and reference interconnection offer.
- Germany, DT: Multiple projects on commercial strategy and M&A for Deutsche Telecom (DT): Internationalisation ”Challenge”, Acquisition target screening, Broadband rollout calculation in UK / NL

Product development, Marketing & Sales
- Egypt, Etisalat: Start up of the 3rd. mobile operator. Marketing & sales strategy & sales plan, set up of sales with retail as well as business customer channels. After successful market launch in May, Etisalat achieved 1 million subscribers in less than 50 days and 5 million subscribers in 1st. year.
- Nigeria, Etisalat: Start up of the 5th. mobile operator. Product development, marketing strategy, segmentation and value proposition development for youth segment.

Regulation
- Spain, red.es: EU framework; market 15, introduction of MVNOs
- Perú, Osiptel: Broadband access technologies cost modelling
- Poland, URTIP: EU framework assistance on IP interconnection, ISP interconnection, reference offers for local loop unbundling, & bitstream access and alternative broadband access technologies


CCO at Cotel, La Paz, Bolivia
(Privately Held; 501-1000 employees; Telecommunications industry)
January 2002 – August 2003 (1 year 8 months)
COTEL, former monopolist of local telephony in La Paz, Bolivia; 200,000 lines in service, 650 employees. Acting CEO for 2 months.

- Successful turnaround management: 23% service line growth in first year after liberalisation, profitable after 12 months of interims management (after 10 years of losses)
- New strategic orientation and set up of business model
- Management of marketing, sales, customer care, and wholesale; reorganisation of commercial administration with 115 employees
- Launch of new services after build-up of product management, tariff review; redesign of corporate image
- Set up key account management, own shops, and other sales channels
- Build-up of a wholesale department/ review of interconnection/wholesale contracts and lobbying with the regulator; planning of an MVNO (mobile virtual network operator) including contract negotiations
- Successful corruption & crisis management
- Company representation towards media, industry, regulator, and politics.


Consultant at Detecon
(Privately Held; 501-1000 employees; Telecommunications industry)
March 2000 – December 2001 (1 year 10 months)


Intern at Meladid Ltda., Quito, Ecuador
(Privately Held; 1-10 employees; Medical Devices industry)
October 1999 – December 1999 ( 3 months)
Meladid Cía. Ltda in Quito, Ecuador. Import of medical equipment & technology



Education

01/96 – 02/99 PhD at the Institute of Physics of the University of Erlangen-Nürnberg, Germany; degree: Doctor rerum naturalis.

04/96 – 03/99 Studies of economy at the University of Hagen; degree: Diplom-Wirtschaftsphysiker (Graduate in Business Administration);
main focus of studies: marketing, organisation, and planning.
10/90 – 12/95 Studies of physical science at the University of Bonn, Germany; degree: Diplom-Physiker (Graduate Physicist).

10/90 – 10/92 Studies of teaching profession for physical science, mathematics, and pedagogy; degree: pre-diploma.


Language

- German: Mother tongue.
- English: Business fluent, for three years in projects daily working language.
- Spanish: Business fluent, for 21 months in projects daily working language, 05/99 – 08/99 individual lessons: CBA language school, Quezaltenango, Guatemala.
- French: Advanced, 06/04 – 07/04 individual lessons: Cuneiforme language school, Montpellier, France.
- Portuguese: Advanced, 03/04 – 05/04 individual lessons: Casa do Brasil language school, Salvador de Bahia, Brazil, for 1 month of project daily working language.


Particular Skills & Knowledge

- Multicultural social competence: Living and working with people in a multi-cultural environment (in last 8 years only 4 years in Germany).
- Leadership competence: Interims CCO, most assignments in last 6 years as project or stream leader
- Methodical competence: Fast analytical thinking, effective in solving problems methodically, good project - organizer & efficient in implementing strategies.
- Negotiation skills: Contract negotiation experience, negotiation experience between regulatory authority and operator
- Presentation skills: Excellent multi-lingual presentation skills, as CCO regular press conferences and interviews to media.
- Computer skills: Routine applications, software used for daily professional work for 11 years.


Extract of Publications

08/09 “Internationale Markenpositionierung und Einsichten aus der Gehirnforschung”, Detecon Opinion Paper
05/08 “Torture of choice or choice of torture”, article in the DMR
06/06 “Strategy, and the long road to implementation!”, article in the DMR,
12/05 “Forced MVNOs in the European mobile market”, article in the DMR
01/02 – 07/03 As CCO: At least weekly press conferences and radio/television interviews on various actual topics:
- Product launches & campaigns
- Inaugurations
- New tariffs
- Public relations
- Regulatory statements
- Other press declarations
 

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Contacts

Prof. Dr. Markus Fredebeul-Krein, Dr. Olaf Nielinger, Oliver Kremers, Ali Ganji

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