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Celil Çiynekli

Quality & Process Development Consultant

(The company name is only visible to registered members)

İSTANBUL
Turkey

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Personal information

Wants

IT Process and Service Quality Development & Improvement, IT Governance, Frameworks: COBIT, ITIL, Operational Performance Management: Six Sigma, Servqual, Strategic Performance Management: IT Balanced Scorecard, Standarts: ISO 38500, ISO 20000, ISO 2700x, ISO 9001:2008
Haves

www.isframeworks.com, IT Process and Service Quality Development & Improvement, IT Governance, COBIT, ITIL, ISO 38500, Six Sigma (Operational Performance Management), IT Balanced Scorecard (Strategic Performance Management), ISO 9001:2000. Servqual, SAP Knowledge : SAP ABAP, SAP Solution Manager, SAP ECC BASIS, SAP ECC SD (Sales and Distribution), SAP ECC MM (Material Management), SAP ECC PP (Production Planning), SAP HCM (Human Capital Management), SAP SCM (Supply Chain Management), SAP EP (Enterprise Portal), http://www-05.ibm.com/tr/success/archive/uzel.html
Interests

Snowboarding, Blogging
Organizations

TBD - Turkish Information Society, Sports International Health Club
Groups

Professional experience (10 years, 8 months)

Mar 2010 - present
(2 years, 3 months)

(Only visible for registered members)
Aug 2008 - Mar 2010
(1 year, 8 months)

Business Technology Optimization Consultant, IT Governance

4S ( HP BTO), http://www.4s.com.tr

Industry: Information Technology & Services
Aug 2003 - Jun 2008
(4 years, 11 months)

Software and System Developer

Uzel Group, http://www.uzelgroup.com

Industry: Agriculture, IT
Jul 1999 - May 2001
(1 year, 11 months)

Freelance Programmer

Mikroprosesör

Industry: Computer Software
Jan 2000 - Jan 2001
(1 year, 1 month)

Research & Support Manager

Server Information Technologies

Industry: Computer Software

Employment status

Employee

Educational background

Oct 1996 - Jun 2000

İstanbul University
Computer Sciences Engineering

IT Governance and Management Best Practices
Oct 1993 - Jun 1996

Üsküdar Science Private High School
Science

Languages

Turkish, English

About me

I have competencies and highly interest on ICT Management whereby ICT Governance approaches and covering:
• Strategic alignment (ensuring the linkage and compliance between business and IT and building IT Scorecard and IT Strategic Map based on that; managing the IT value proposition and ROI)
• Value delivery (managing the value proposition, controlling costs, ensuring IT delivers the promised benefits against the business strategy, IT process analysis, development and improvement)
• Resource management (managing IT resources; applications, information, infrastructure and people)
• Risk management (managing compliance requirements, transparency about the risks to the enterprise by executing risk management into the organization)
• Performance measurement (Monitoring development on strategic targets, project status and returns, resource usage, process performance and maturity and service delivery)