Christoph Klapetke

Senior Consultant

(The company name is only visible to registered members)

81667 München
Germany

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Personal information

Wants

Business Kontakte, Kollegen, Bekannte, Erfahrungsaustausch in BSM, BPPM, Remedy, ITSM 7/7.5/7.6.x und ITIL Themen, Freunde des Kitesurfens
Haves

Beratung, Implementierung und Customizing von Servicemanagement-Lösungen mit Schwerpunkt Remedy ITSM7.x-7.6.04 Suite, Service Request Management 2.2-7.6.04, Service Level Management 7.6.04, Atrium Core, CMDB, Atrium Integration Engine, Data Management Client, ARS Remedy Administration / Customizing, ITIL v3, Asset Management, ARS Reporting, Business Service Management, BPPM, ProactiveNet Scripting, Microsoft Windows 2000/XP/Vista/Server 2003/Server 2008, Microsoft Office 2003/2007 (Word, Excel, Powerpoint, Access, Outlook), VMware Workstation, gute Präsentationsskills, kundenorientiertes Handeln, Erstellen von fachlich orientierten Dokumentationen/Handbüchern
Interests

Asiatische (scharfe) Küche, Powerkiten, Kitesurfen, Joggen, Squash, Hamburger Restaurants, Internet, GEOcaching
Organizations

IKO
Groups

Professional experience (6 years, 10 months)

Oct 2011 - present
(8 months)

Senior Consultant

(The company name is only visible to registered members)

Industry: Information Technology & Services
Oct 2011 - present
(8 months)

Senior Consultant/Solution Architect/Trainer

BMC Software, http://www.bmc.com

Industry: Computer Software
Jan 2008 - Sep 2011
(3 years, 9 months)

ITSM Consultant

Computacenter AG & Co. oHG, http://www.computacenter.de

Industry: Information Technology & Services
Aug 2005 - Jan 2008
(2 years, 6 months)

Ausbildung zum IT-Systemkaufmann

Computacenter AG & Co. oHG, http://www.computacenter.de

Industry: Information Technology & Services

Employment status

Employee

Educational background

Languages

German, English