David Dingley

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David Dingley

BSc

Owner

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  • SO21 2DT Winchester
  • Birleşik Krallık

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Mesaj gönder

Kişisel Bilgilerim

İş Deneyimlerim

  • İşyerindeki statü
    Serbest meslek

Eğitim Bilgilerim

  • Diller
    İngilizce, İspanyolca

Hakkımda

Profile
A senior international executive with expertise in IT management, consulting, solutions sales, and the application of IT to business problems.
Personal Strengths
Clear analytical thinker, determined leader, industrious and committed. Excellent communication skills. A passion for the application of IT to business problems.
 
Key competencies
Extensive experience of selling and negotiating complex IT contracts at executive level. (15 years). Experience of working in an international environment (30 years). Operational management of IT systems (7 years). IT application development management (5 years). Public Speaking and press relationships (10 years)
 
Professional Experience
2008-Present Part time Senior Bid Manager - SITA
Work with sales and product teams to develop, structure and deliver complex bids ($10m+) for passenger systems.
2007-Present Part time Sales Coach - for IBM Global Sales School
2006-2007 Part time Senior Analyst – Phocuswright
Initiates and delivers analysis of technologies critical to the business of subscribers to Phocuswright services.
 
2005-2006 Amadeus IT Group SA. (Madrid)
Senior Manager, Strategic Airline and Partner Programmes. Leader for technical sales and negotiations between Amadeus and a major travel industry IT provider in the People's Republic of China. Initiated structured method for agreeing description of technology content of contract and so contributed to achieving exclusive negotiations with the client. Potential contract value $300m+
 
1970-2005 IBM
1999-2005 Consulting – Managing Consultant
Engagements included -
Created method and tool for structured analysis and evaluation of client internet sites. Used to define internet site improvements with clients such as Air France, Nouvelles Frontieres, Virgin Travel.
Delivered comprehensive internet strategy for 7 members of the Arab Air Carriers' Organisation.
Provided airline systems expertise for creation of business model supporting strategic outsourcing bids.
Lead CRM improvement workshops for 2 Asian carriers.
Defined and organised online process to create and evaluate RFP for passenger systems at VAA (Virgin Atlantic).
Delivered analysis of the relationship between business model and IT systems of EU Low Cost Carriers on behalf of major Asian airline.
1989-1999 Sales & Marketing
Managed team developing marketing strategy and material for IBM's world wide Travel Industry unit. Devised and organised world wide customer events achieving outstanding customer feedback.
6 years direct sales quota responsibility. Achieved and exceeded sales targets. Assignments ranged from solutions sales to hardware sales (£1m+ contracts).
IBM 100 Percent Club (annual sales achievement convention) - 4 times, Top Performer Club - once, Salesman of the Month Award - twice; 2 IBM Exceptional Achievement awards in 1997 and 98.
1988-1989 Systems Integration.
Responsible for definition and negotiation of contract terms, working with customer and IBM legal team. Initiated method for developing work description contract appendices.
1985-1988 Service Delivery and Systems Management.
Responsible for operations, technical support, development and help desk for critical IBM operational system. Introduced robotic support tools & quality management techniques. Improved service level to better than 99.99% of a 365 day, 24 hour operation. Reduced operations staff by half. 4 managers and 60 staff in 3 international locations.
1970-1985 Application Development
Lead design and development of early online database system. Pioneered use of time sensitive database structures. Negotiated worldwide implementation schedules. Delivered system training. One year assignment to IBM Americas/Far East in Brazil to lead systems implementation in South America.
 
Qualifications and Training
BSc Hons. (1st class) in Physics.
 
Languages
Conversational Spanish (from living & working in Spain), elementary French and some Portuguese (from living & working in Brazil).
 
Industry Activity
Published -
"Reservations Technology at a Crossroads" - Phocuswright, November 2007
"Data Mining in the Travel Industry" – Phocuswright, May 2007
"Technology - its effect on travel distribution and service" - The Handbook of Airline Marketing - (McGraw Hill, 1998)
 
Regular speaker on technology and the Internet -
At IATA Conferences since 1995; Chaired IATA IM 2001, IATA airlines@internet 99 and Travel Distribution Solutions 2000.
Presented and facilitated discussion on the use of Linux for Airlines at IATA IM 2004, Facilitated workshop on the use of RFID at the IATA Simplifying the Business conference in 2004.
Speaker on technology for the travel industry at numerous events including –
- Aviapartners 2005 Passenger Handling Forum
- Saudi Arabian Airlines Sales conference – 2002
- Airline Online 2000
- Phocuswright LIVEurope 1999 and 2000
- Business Travel World 1997
- World Travel and Tourism Council AGM 1996
Member of 'think tank' on technology at IHRA (International Hotel & Restaurant Association) conference 'Eurhotec 98'
 

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Thierry Gnych, Evgeny Otnelchenko, Dr. Nikolay Marin, Gregor Klaus

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