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• Dominique Hess

Personal information

• Wants

  - Companies who want to reach the next level in monetizing and leveraging the potential of Social Media, SCRM and community building - ROI driven project opportunities that focus on customer self service, social commerce, WOM, crowdsourcing of innovation and/or SEO improvement - Partners from the consulting and agency arenas to jointly conduct SCRM projects - Experts in the areas of reputation management, game psychology and community building - Decision makers who wonder how to best build upon existing facebook and twitter activities

• Haves

  - 15 years of management and implementation experience in international E-Business, E-Marketing and Social Media projects (industry and agency side) - A complete SCRM suite that is regarded as leading platform by industry experts - Full integration of facebook and twitter - Combination of technology AND services (planning, implementation, operations, moderation, ...) tailored to your needs - Various social media examples that prove the power of "stop selling, help buying" - Best practices derived from some of the most successful communities in the Telco, Entertainment, Media, Finance, Retail, Insurance and High Tech arenas

• Interests

  Film, photography, travel, Aikido, everything online, food

• Organizations

  HSG Alumni, dalenades

• Groups

  

• Employment status

  Entrepreneur

Educational background

• Languages

  German, English, French