Federico Cavallari

Berufserfahrung von Federico Cavallari

• Bis heute 11 Jahre und 4 Monate, seit Jan. 2013

  IT security manager

  EDF

  Optimize the company Internet service infrastructure in terms of performance and security Develop new architectures for IT infrastructures, with focus on performance and security, taking care about technological trend Manage know-how transfer and manage a small team of engineers in order to develop projects to be ready for running phase, strictly following ITIL process. Manage the budget assigned to Internet service. Provide technical support to proxies (Blue Coat’s equipments) and develop company r

• 1 Jahr und 5 Monate, Aug. 2011 - Dez. 2012

  IT security - Support Engineer

  BlueCoat International

  provide direct technical support to Blue Coat’s customers and partners across the world. Use knowledge-based tools and work with colleagues to resolve technical issues of medium to high technical complexity; as well as escalating and collaborating with more senior engineers on the higher complexity issues. Manage special projects including: documentation review, Beta product support and process improvement design using ITIL methodology

• 2 Jahre und 7 Monate, Jan. 2009 - Juli 2011

  IT Operation Manager

  Elco Shared Services GmbH

  Responsible for IT department (Capex 300K EUR, Opex 1M EUR) Managed a new organization for Helpdesk team, 7 people covering 5 different countries (NL, DE, CH, AT and IT) Evaluate tender for 1450 PCs, 750 PDAs, European TLC, 35 servers, Fix and mobile tel., VoIP Managing a 1st and 2nd level Helpdesk. Coordinate the communication with 3rd level support Help to develop a new Support organization following ITIL best practices Directly reporting to IT Corporate Operation Manager and Division Managing

• 5 Jahre und 4 Monate, Sep. 2003 - Dez. 2008

  Project Manager

  Ariston Thermo Group

  Built-up an MPLS data WAN network to connect all European offices and plants (102 sites + 3 DataCenter) Results: Cost reduction (-20%) at same perimeter Merged 2 DataCenter (SAP and Wintel) on a 3rd DataCenter (Weinheim – DE) Results: Business Continuity and Disaster Recovery for Business critical data. No interruption during the movement Installed 4 CallCenter based on CCX Cisco technology (Osimo-IT, Dublino-IE, Bucharest-RO and Vilters-CH) Results: operators home-based and more efficiency (average