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Frances Tay McHugh

BEc

Director

(The company name is only visible to registered members)

SE22 London
United Kingdom

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Personal information

Professional experience (18 years, 5 months)

Aug 2008 - present
(3 years, 10 months)

(Only visible for registered members)
Aug 2005 - present
(6 years, 10 months)

Consultant/Coach

Spiritworks, http://www.spiritworksbusiness.com

Industry: Management Consulting, Business Development and Marketing Consultancy/Coaching
Nov 2005 - Apr 2008
(2 years, 6 months)

Author

Happier Maids, Happier Homes (Book), http://www.happiermaids-happierhomes.com

Industry: Human Resources
Jun 2004 - Dec 2007
(3 years, 7 months)

Director/Founder

Elite Chefs, http://www.elitechefs.net

Industry: Food
Jan 2006 - Aug 2007
(1 year, 8 months)

Partner (Silent)

Sandias Authentic Mexican Restaurant, http://www.sandiasrestaurant.com

Industry: Food
Aug 2004 - Aug 2005
(1 year, 1 month)

Senior Manager - Education & Training

British Council, http://www.britishcouncil.org.my/

Industry: Non-Profit Organization
Jan 2001 - Jun 2004
(3 years, 6 months)

General Manager

Mexpo, http://www.mexposystems.com

Industry: Events Services, Exhibition
Jan 2000 - Dec 2000
(1 year)

e-Learning Content Developer

Smartforce Ireland, http://www.skillsoft.com/

Industry: E-learning
Dec 1998 - Dec 1999
(1 year, 1 month)

Editor

TV Review

Industry: Print Media
Jan 1998 - Nov 1998
(11 months)

AR Executive

French & Associates

Industry: Financial Services
Jan 1996 - Jan 1998
(2 years, 1 month)

Senior Staff Writer

TV Review

Industry: Print Media
Jan 1994 - Jan 1996
(2 years, 1 month)

Credit and Marketing Officer

Orix Leasing Malaysia

Industry: Financial Services

Employment status

Entrepreneur

Educational background

Sep 2007 - Aug 2008

University of Reading
Social Development, MA Social Development and Sustainable Livelihoods

Sustainable livelihoods, poverty and inequality, gender and development, organisation people and change, famine and food security
Jan 1991 - Dec 1993

BEc, Australian National University
Economics, Bachelor of Economics

Enterprise and firm organisation, macro and micro economics, finance and labour economics (historical perspective)

Languages

English (Fluent), Chinese (Basic knowledge)

About me

BRIEF BACKGROUND
- Started out in finance sector evaluating credit for SMEs (during which I learnt to read P&L and Balance Sheets - thank God for the opportunity!)
- Moved on to publishing; editor of a lifestyle and entertainment magazine (back when cable was a new idea and DVDs did not exist yet)
- Was then involved in AR for an MNC's EMEA ops and developing online e-learning content in Ireland
- Managed a semi-manufacturing company with patent rights to UK product
- International non-profit organisation as Senior Manager education and training dept
- Currently, consultancy and coaching/training

WHAT INTERESTS ME
Meeting people with vision, lots of drive, energy, the determination and will to succeed (not necessarily in the 'traditional' career/business sense; rather personal success as defined by you and a goal of pushing the envelope to test the limits of one's potential); with social conscience and a good dose of healthy principles.

THINGS I DO AND AM DOING

"MAID TO ORDER" eBOOK - PUBLISHED AS "HAPPIER MAIDS, HAPPIER HOMES" BOOK - FEB 2008
I developed a practical training process called DPMR2 for unskilled workers. I applied this to the training of domestic live-in maids. The hiring and placement of foreign domestic workers issue hasn't been tackled I believe in its complexity. One of the issues often cited by employers is 'training' (or lack thereof) which does not include soft skills components. From my research, surveys and inteviews, I decided to write, and have completed, a practical and useful e-book/guide for employers. A condensed version focussed on the sections relating to training was published by Advantage Quest in Feb 2008. (More info:

http://www.happiermaids-happierhomes.com)

CONSULTANCY
Development of the clients' product/service and/or business through restructuring/realignment, identifying income streams, market research and alternate marketing/distribution. Workshops and training sessions are also part-and-parcel of the projects where required. These range from local to regional projects. (See:

http://www.321-connect.com for scope and client testimonials.)

COACHING
Identifying one's personal and business/career objectives, unblocking 'learned' obstacles, and taking practical steps towards personal fulfilment and increased awareness. I have conducted some public workshops and talks: (

http://www.321-connect.com/Workshops.html)

FURTHER STUDIES
I am pursuing a MA in Social Development and Sustainable Livelihoods at University of Reading, UK for 2007/08. I realise that while change occurs one person at a time, I need to learn the macro-implications as well as micro-details of how social change - from the impact of education and training to poverty reduction through sustainable livelihoods - can be effected in a measurable way; especially through the empowerment of the individual. I hope to translate what I learn and implement it in my future work.

REASON FOR NETWORKING
To seek synergies where possible and collaborate/share/grow with like-minded individuals. If you believe that business should be an extension of one's values and an opportunity to empower others and grow from, I'd like to connect with you!

Contacts

Dagmar Alexyova, Sitanshu Singh, Anju Rupal, TOM Merilahti

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