Frank Pätzold
Leiter Complaint Partnermanagement(The company name is only visible to registered members)
- 40878 Ratingen
- Germany
Personal information
- Wants
- Kontakte, Benchmarkpartner, Ideen, Erfahrungsaustausch
- Haves
- Umfangreiche Erfahrungen im Callcenter-/ Contactcenter Bereich, Telekommunikation, Health Care Bereich, Qualitätsmanagement im Kundenbetreuungsbereich, Outsourcing, Erfahrung in der Steuerung von Dienstleistern, interne PR, Complaintmanagement, Erfahrungen im Betriebsübergang (Changemanagement)
- Groups
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Professional experience
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- 2010 - present
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Leiter Complaint Partnermanagement
(The company name is only visible to registered members)
Industry: Telecommunication
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- 2009 - 2010
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Vodafone D2 GmbH, http://www.vodafone.de
Industry: Telecommunication
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- 2008 - 2009
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Arcor AG & Co. KG, http://www.arcor.de
Industry: Telecommunication
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- 2007 - 2008
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Arcor AG & Co. KG, http://www.arcor.de
Industry: Telecommunication, Customer Care
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- 2005 - 2007
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Leiter telefonische Kundenbetreuung
Arcor AG & Co. KG, http://www.arcor.de
Industry: Telecommunication, Customer Care
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- 2003 - 2005
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SNT Deutschland AG, http://www.snt-ag.de
Industry: Telecommunication
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- 2001 - 2003
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debitel AG, http://www.debitel.de
Industry: Telecommunication
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- 1998 - 2001
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E-Plus Mobilfunk GmbH & Co. KG, http://www.eplus.de
Industry: Telecommunication
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- 1992 - 1998
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Signal Iduna Versicherung, http://www.signal-iduna.de
Industry: Insurance
- Employment status
- Employee
Educational background
- Languages
- German
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