Gunnar Björn Heinrich   Premium-Mitglied

Curriculum Vitae

Gunnar Björn Heinrich

E-mail: gunnar.heinrich@aon.at



Professional Experience

04/2009 APC GmbH, Vienna

Senior Partner

Key Accountmanagement freelance & perm staffing

10/2008 Heinrich Consulting, Vienna

Freelancer

Project Management, Process Management - ITIL, CobiT & SOX, HR-Consulting & Recruiting

07/2003 - 12/2007 Austrian Post, Vienna

Head of IT-Solutions and Programs

• Coordination and management of IT-projects
• Optimization of business processes
• Implementation of process management (according to Cobit/ITIL and SOX)
• Key-Account-Management for IT-solutions across the group
• Headed due diligence for the takeover of a printing plant
• Development of the new business Hybrid-Mail


02/2001-06/2003 Deutsche Post WorldNet, PrintCom, Bonn

Head of Project Management Office

• Business area Hybrid Mail: Responsible for increase of turnover by 10% and EBT-Margin 15%
• Management and steering of trans-sectoral projects
• Build up of in-house project-management consulting and training services
• Central and integrated resource management


03/1999 – 02/2001 ONE Orange Austria (France Telecom), Vienna

Senior Corporate Program Manager, member of the Management Group

• Program management of UMTS bid-preparation
• Program management of GPRS-Roll-Out
• Program management of development of business unit ISP
• Program management of launch of WAP-Access and WAP-portal


02/1998 – 02/1999 Telecom Austria AG (former Post and Telecom Austria), Vienna

High-Potential Management-Trainee

• Quality Assurance of Billing/telecom invoice
• Implementation of quality management system
• Implementation of project-management according to international standards (IPMA)


05/1994 – 10/1998 SME-Research Austria, Vienna


05/1994 – 02/1998 Head of Economic Cycle Research, head of Education and Training,

• Management of economic cycle research
• Built-up and management of the research area „Education and Training in Small and Medium sized Enterprises“
• Management of research projects
• Responsible for recruiting and Human resource development
• Acquisition of research orders


Education

2/1989 – 3/1994 Vienna University of Social Science and Economics
Master of Social Science and Economics
Major: Business Administration

10/1987 – 2/1989 Free University of Berlin, Business Administration

Certificates

Foundation Certificates in ITIL and COBIT


Honours

Award for Master Thesis by Austrian Federal Chamber of Labor (1993)
Graduate Scholarship of Vienna University of Economics and Business Administration (1994)


Publications

More than 40 national and international publications to different economic and business topics


Professional Memberships

1998 - present FITCE: Telecom Engineers Association of the European Communities, member of the management board

2004 - present YlF: Young Leaders Forum Austria, member

2005 - present: International Post CIO Roundtable, co-founder

2001 - 2003: GPM: German Society for Project Management, member

1997- 1998 ENSR: European Network for SMEs Learning in the Digital Society, Member of the management board