Hakan Ozturk

Angestellt, Sr Manager, Enterprise Customer Success, Strategic Accounts, Adobe

Paris, Frankreich

Fähigkeiten und Kenntnisse

Customer Success
Cloud Computing
Customer Relationship Management
Critical Account Management
Account Management
Customer Focus
Customer Service
Team Leadership
People Management
Team Management
Service Management
Negotiation
Vendor Management
Service Delivery
Contract Management
Outsourcing
Problem Solving
Budgeting
International Project Management
CRM software
PMP
Six Sigma
English
French
German
Turkish
ITIL
SLA
KPI
MCSE

Werdegang

Berufserfahrung von Hakan Ozturk

  • Bis heute 8 Jahre und 6 Monate, seit Nov. 2015

    Sr Manager, Enterprise Customer Success, Strategic Accounts

    Adobe

    Adobe is the global leader in digital media and digital marketing solutions with its Creative Cloud, Document Cloud and Experience Cloud platforms. We help our customers make, manage, measure and monetize their content across every channel and screen. Headquartered in San Jose, California, United States, Adobe has most recently been named on Fortune World’s Most Admired Companies & Best Companies to Work For lists, 2020

  • Bis heute 8 Jahre und 6 Monate, seit Nov. 2015

    Sr Manager, Enterprise Customer Success, Strategic Accounts

    Adobe Inc.

  • 2 Jahre und 9 Monate, Feb. 2013 - Okt. 2015

    Customer Success Manager

    BMC Software

    Business runs on IT. IT runs on BMC. BMC offers a unified platform that simplifies and automates IT processes across Cloud (SaaS) Solutions and more. 100% of the Forbes Global 100 and 82% of Fortune 500 companies rely on BMC.

  • 9 Monate, Mai 2012 - Jan. 2013

    Manager, Support Account - Customer Success

    SuccessFactors

    World's #1 in Business Execution Software. An SAP Company. SaaS (Cloud) based complete set of talent solutions, core HR, collaboration and workforce analytics. The BizX Suite includes: Compensation, Learning, Succession/Development, Employee Central, Performance & Goals, Workforce Analytics, Jam (Collaboration), Recruiting, Workforce Planning.

  • 3 Jahre und 3 Monate, Feb. 2009 - Apr. 2012

    Manager, Customer Support

    Expedia, Inc. - World's #1 online travel agency. http://www.expedia.com

  • 3 Jahre und 9 Monate, Juni 2005 - Feb. 2009

    Manager, Customer Services

    Autodesk - World's #1 in 3D design, engineering, and entertainment software

  • 2 Jahre und 8 Monate, Juni 2002 - Jan. 2005

    Manager, Airport and Desktop Services

    SITA - World's #1 in air transport communications and information technology.

Ausbildung von Hakan Ozturk

  • 1 Jahr und 9 Monate, Okt. 1997 - Juni 1999

    Mechanics

    Pierre & Marie Curie Paris VI

Sprachen

  • Türkisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

  • Französisch

    Muttersprache

Interessen

Information Technology
Music
Paragliding

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