Heiko Reimers

Dipl.-Betr. (FH), MSc. (BA)

Management Berater

(The company name is only visible to registered members)

8001 Zürich
Switzerland

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Personal information

Wants

neue Herausforderungen in spannenden Projekten zu Customer Relationship Management Business Management bei Banken, Versicherungen, Gesundheitswesen, Dienstleistern, Industrie. Unkonventionelle Lösungen, interessante Menschen, ehemalige Kollegen.
Haves

Erfahrung in CRM, Customer Experience Management, internationales Projekt Management, bei Telcos, Versicherungen und Banken. Change Management, Skill- und Resourcen Management, Requirement Management. Siebel 8.1 (insbes. Customer Service Management und Contact Channels) und Polarion RM.
Interests

Golf, Fitness, Travelling, Design, Architektur, digitale Fotografie, Whisky, Apple, BMW E9, 911 Targa
Organizations

Zürich Afterwork, MTP Alumni, CRM-Forum
Groups

Professional experience

Management Berater

(The company name is only visible to registered members)

Industry: Consulting
Projektmanager

Schweizer Bank

Industry: Insurance, Beratung, Consulting, Weiterbildung, Versicherung, CRM, Marketing
Projektleiter Kompetenz-Zentrum Marketing&Vertrieb

ZfU International Business School, http://www.zfu.ch

Industry: Consumer Services
Dozent MAS CRM

Zürcher Hochschule Winterthur, http://www.zhwin.ch/departement-w/

Industry: Academia
Senior Consultant CRM

CSC Switzerland AG, http://ch.country.csc.com/de/index.shtml

Industry: Management Consulting
Projektmanagement

Schweizer Bank

Industry: Banking

Employment status

Employee

Educational background

Mälardalens Högskola
Business Administration, MSc.

Marketing, International Management
FH Kiel
Business Administration, Dipl.-Betr. (FH)

Marketing, International Management

Languages

German, English, French, Swedish

Contacts

Giuseppe Barcellona, Michael Brianda, Dr. Guido Ehmer, Francesca Di Benedetto

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