Heinz (Henry) Frey

I'm an American with 30 years of international experience & expertise; based in Germany;
Consultant & Coach, Trainer & Facilitator.

MORE THAN HAPPY TO PROVIDE YOU WITH FURTHER DETAILS
Mobile: +49-(0)170-584 4064
Phone: +49-(0)6123-81450
E-mail: HFrey69610@aol.com
Partner Website: www.rdstraining.biz

SCOPE OF SERVICES:
HR Support Services ...
supporting your investment in your most important resource ...
your people, their strengths, their capabilities, their learning & growth, their performance results -
(1) Performance Management (enabling performance improvement),
(2) Leadership & Change (moving change forward),
(3) Competency Development (growing winning teams),
(4) Sales & Services (building customer relationship).

QUALIFICATION:
B.A., M.A. (M.Ed.);
Performance Consultant (ISPI);
Certified Trainer in the Application of NLP in Business (Society of NLP);
Certified in Benchmarks (360° Feedback); H.B.D.I. (Personality Profile).

EXAMPLES OF PROJECTS (in the language of the project):

Crisis Management / Conflict Resolution;
International Performance Improvement (incl. balanced scorecard);
On-Site IT Support Services Performance Improvement;

Executive Coaching;
Curriculum Führung; Führung in der Produktion;
Leadership & Management Development Programs;
Master of Global Management Program;

International Train-the-Trainer;

Intercultural Project Management Coaching;
International Presentations, Meetings, Negotiations;
Working with Americans; Working with Germans;

European Sales Team Workshops;
Kundenorientierte Service Performance;
Qualifizierungsmaßnahmen für Call-Center Agents.

HELPING PEOPLE DELIVER BETTER PERFORMANCE @ WORK -
NOW HOW CAN I HELP YOU AND YOUR TEAM?