Jens Zimmermann
Diplom Kaufmann
Wissenschaftlicher Mitarbeiter(The company name is only visible to registered members)
- 85049 Ingolstadt
- Germany
Personal information
- Haves
- Experte im Bereich Dienstleistungsmanagement, Kundenbindung, Kundenbindungsprogramme, Statusprogramme, Serviceorientierung, Service Excellence, Dienstleistungsqualität, Service Quality, Branding von Dienstleistungen, Beschwerdemanagement, Customer Life Cycle Management, Facebook, Werben mit Facebook, Customer Care über Facebook, Weblogs und Web 2.0, Einatz von Weblogs im Bereich Customer Care, Organisation und Ablauf von Barcamps, Infos zur Pharma und Aviation Industrie, Infos zur WFI Summerchallenge, Erfahrung in der Organisation von Veranstaltungen mit mehreren tausend Besuchern
- Interests
- Klettern, Skifahren, Weblogs, Reisen, Tischtennis
- Organizations
- WFI Summerchallenge, bdvb, smART (Deutsche Lufthansa AG)
- Groups
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Professional experience (7 years, 8 months)
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Apr 2007
- present
(5 years, 2 months)
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Wissenschaftlicher Mitarbeiter
(The company name is only visible to registered members)
Industry: Academia
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Apr 2007
- present
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Jan 2008
- Jul 2009
(1 year, 7 months)
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QUIS 11 - The Services Conference, http://www.quis11.de
Industry: Education
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Jan 2008
- Jul 2009
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Feb 2008
- Feb 2009
(1 year, 1 month)
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Industry: Politics
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Feb 2008
- Feb 2009
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Jan 2006
- Sep 2006
(9 months)
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m&k events, http://www.mk-events.com
Industry: Events Services
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Jan 2006
- Sep 2006
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Apr 2005
- Jul 2005
(4 months)
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Roland Berger Strategy Consultans/Siemens Business Services, http://www.dlm-stauss.de
Industry: Management Consulting
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Apr 2005
- Jul 2005
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Jan 2005
- May 2005
(5 months)
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Deutsche Lufthansa AG, http://www.lufthansa.com
Industry: Airlines
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Jan 2005
- May 2005
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Feb 2003
- Mar 2003
(2 months)
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Merck KGaA, http://www.merck.de
Industry: Medicinal Products
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Feb 2003
- Mar 2003
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Jan 2001
- Dec 2001
(1 year)
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Industry:
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Jan 2001
- Dec 2001
- Employment status
- Employee
Educational background
- Apr 2007
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KU Eichstätt-Ingolstadt, Ingolstadt School of Management
BWL
Promotion
- Aug 2004 - Jan 2005
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Regents College London, European Business School
BWL
- Oct 2002 - Feb 2007
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KU Eichstätt-Ingolstadt, Ingolstadt School of Management
BWL, Dipl. Kfm.
Dienstleistungsmanagement, Marketing, Personal&Organisation
- Languages
- German, English, French
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Contacts
Jörg Roßmeißl, Stefanie Kroth, Florian O. Bauhuber, Olaf Nitz(More contacts may only be viewed by registered member)