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Professional experience (6 years, 10 months)
Oct 2008 - present
(1 year, 2 months)(The company name is only visible to registered members)
Industry: Outsourcing/Offshoring, Recruitment Process Outsourcing (RPO)
Mar 2007 - Oct 2008
(1 year, 8 months)Industry: Staffing & Recruiting, Recruitment Process Outsourcing
Aug 2006 - Mar 2007
(8 months)Motif India Infotech Pvt. Ltd., http://www.motifinc.com
Industry: Outsourcing/Offshoring, Ensuring client and team are on the same page by having a calibration call every month Helping agents achieve quality targets
Mar 2006 - Jul 2006
(5 months)Motif India Infotech Pvt. Ltd, http://www.motifinc.com
Industry: Outsourcing/Offshoring, As a value addition, I also created an Intranet to have easy access of
Feb 2004 - Feb 2006
(2 years, 1 month)Senior Customer Support Representative
Motif India Infotech Pvt. Ltd., http://www.motifinc.com
Industry: Outsourcing/Offshoring, Scanning and analyzing the responses provided by the team Coaching effectively based on the areas of improvement Productivity, Quality and Customer Satisfaction tracking
Feb 2003 - Feb 2004
(1 year, 1 month)Customer Support Representative (CSR)
Motif India Infotech Pvt. Ltd., http://www.motifinc.com
Industry: Outsourcing/Offshoring
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Confirmed contacts
Himanshu Karia, Phil Robinson, Phil Richards, Fred Plimley
(More contacts may only be viewed by registered member)
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