Personal information
- Haves
- IT Service Management Beratung und Umsetzung, IT Beratung, IT Strategie Consulting, ITIL Prozess Beratung (V2 Service Manager /V3 Expert), Projektmanagement (nach PMI und PRINCE2 (Practioner Level)), Remedy Action Request System, BMC ITSM Suite, BMC Produkte, Business Service Management (BSM), IT Service Management, Auftrags-, Incident- und Changemanagement, User Helpdesk, Trouble-Ticket-System, UHD, CoBit, SOX, eTOM, Free Biker Tours in Franken, Motorrad fahren, Tauchausbildung (PADI OWSI)
- Organizations
- Wirtschaftsjunioren Bamberg, www.wj-bamberg.de, FeG Bamberg, www.feg-bamberg.de
- Groups
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Professional experience
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Jan 1997
- present
(15 years, 5 months)
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(The company name is only visible to registered members)
Industry: Information Technology & Services
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Jan 1997
- present
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Nov 2002
- Nov 2008
(6 years, 1 month)
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Manager Remedy Project Office, BSM/ ITSM Lösungen
T-Systems Enterprise Services GmbH, http://www.t-systems.com
Industry: Information Technology & Services, ITC, Service
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Nov 2002
- Nov 2008
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Jan 2001
- Dec 2001
(1 year)
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IT Masters, http://www.n-tuition.de
Industry: Information Technology & Services
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Jan 2001
- Dec 2001
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Apr 1998
- Dec 2000
(2 years, 9 months)
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debis Systemhaus GmbH PCM Computer AG, http://www.t-systems.com
Industry: Information Technology & Services
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Apr 1998
- Dec 2000
-
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Oct 1997
- Mar 1998
(6 months)
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IBM Deutschland, Ehningen, via Fa. Manpower, http://www.ibm.com
Industry: Information Services
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Oct 1997
- Mar 1998
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Jun 1996
- Jul 1997
(1 year, 2 months)
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MG Weinstadt/JPUSA, Chicago, USA., http://www.jpusa.org
Industry: Others
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Jun 1996
- Jul 1997
- Employment status
- Entrepreneur
Educational background
- Languages
- German, English
About me
http://www.tt-production.com
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