Markus Schwaiger

Relentlessly focusing the organization on earning our customers loyalty Delivering value as defined by the customer Driving Partner Retention practice as engine for subscription growth Inspiring pride and belonging through culture, diversity & belonging and skill development Driving meaningful engagements through predictive insights - from onboarding and adoption up to the renewal Helping customers achieve early success and sustained value paired with best in class customer experience

I am thriving on seeing people achieving more than they ever thought they could. In this role as Director of Customer Success Specialists and Digital Renewal sales our focus is on driving adoption and retention by relentlessly focusing on earning the loyalty of our clients. Helping customer to get the most value out of our solutions and by that increasing renewal rates, is one of the backbones of a subscription based model.

Building the organization of the future Developing Go-To Market Strategies + leading a team of senior professionals Defining business + sales strategies for the organization incl forecasting, setting sales quotas and product launches Shifting Business from perpetual licensing to a fully subscription based model Official Autodesk Spokesperson with experience in a wide diversity of media including live interviews on News TV channels Speaker at conferences + events across EMEA regions

Leading the territory sales and channel team within the EMEA M&E organization Carrying full responsibility for the M&E business on the Autodesk European Management Team Driving direct led sales as well as channel led sales activities; Managing forecasting and sales quotas across international territories; Strategic planning of longterm business model and Go-to-Market approach Introducing new products to specific markets via direct led efforts Defining structure and setup of indirect sales channel

Leading the European Media & Entertainment Channel team Adjusting reseller structure to changing market environments, recruiting new partners Drive reseller business in alignment with quarterly business planning to secure landing the quarter Implementing Specialization Programs for authorized Resellers Develop exisiting Autodesk Resellers to the next level (Analysis, Consulting, Execution) Introducing new products to specific markets via authorized Resellers

Driving target segment analysis, opportunity sizing + customer intelligence Defining research projects+implementation of the findings into marketing communication Building high quality customer relationships to verify messaging Driving customer focused messaging Ensuring sales and marketing alignment within the planning process Development of country profiles used as a basis for fiscal year planning Implementing tools to provide internal sales and channel partners with competitive intelligence

Analysieren der Geschäftsbereichsentwicklung in den EMEA Regionen und Entwicklung. Entwickeln und Implementieren von umsatzgenerierenden Programmen und Kampagnen. Integrieren von zugekauften Unternehmen und Technologien. Initiieren und Koordinieren der länderspezifischen Anpassung der Autodesk AEC Produkte. Gestaltung der Rahmenbedingungen der Autorisierung für Fachhändler. Einführung neuer Produkte in versch. europ. Märkte

Aufbau des indirekten Vertriebskanals bestehend aus autorisierten Fachhändlern; Businessplanung; Konzeptionelle Weiterentwicklung bestehender Vertriebsstrukturen; Einführung neuer Produkte in bestehende Märkte; Projekt-Coaching;

Akquise und Abschluss von Kundenprojekten im strategischen Kundensegment mit anschließen-der Übergabe an autorisierte Fachhändler; Einführung neuer Produkte in bestehende Märkte

Akquise von Neukundengeschäft im Vertriebsgebiet Auf- und Ausbau der Kundenbeziehungen in den Bereichen Maschinenbau und Produktdesign Analyse der Zielmärkte und Entwickeln von absatzsteigernden Aktionen

Studienbegleitende Analyse der Durchlaufzeiten von Auftragseingang über Kommissionierung bis zum Versand der Waren. Analyse von Optimierungspotenzialen im gesamten Bereich Auftragsabwicklung im Logistic-Center der Deutschland Zentrale

Marketing und Unternehmensführung