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Martin Schröter
Abitur
2nd Level Service & Support(The company name is only visible to registered members)
- 85737 Ismaning
- Germany
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Personal information
- Haves
- Edit 1st und 2nd Level Support Erfahrung, Prozesskentnisse support, administratives Interesse, schnelle Auffassungsgabe, analytisches Denken, freundliches und korrektes Auftreten, Kundenorientierung, Hartnäckigkeit, kreative Lösungsansätze, sehr gute Englischkenntnisse, Teamfähigkeit, Erfahrung im Deeskalationsmanagment
- Groups
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Professional experience (6 years, 9 months)
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Mar 2012
- present
(1 year, 3 months)
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(Only visible to registered members)
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Mar 2012
- present
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Jul 2011
- Mar 2012
(9 months)
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2nd Level Analyst 24*7 VPN-Team
BASF IT Services, http://www.basf-it-services.com
Industry: Information Technology & Services
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Jul 2011
- Mar 2012
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Mar 2011
- Aug 2011
(6 months)
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Weiterbildung zum IHK-zertifizierten IT Administrator
IHK Erfurt, http://erfurt.ihk.de/www/ihk/
Industry: Telecommunication
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Mar 2011
- Aug 2011
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Sep 2009
- Jun 2011
(1 year, 10 months)
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IBM CSS, http://www.ibm.com/de/de/
Industry: Computer Software
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Sep 2009
- Jun 2011
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Jun 2009
- Aug 2009
(3 months)
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E.On IS, http://www.eon-is.com/
Industry: Computer Hardware
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Jun 2009
- Aug 2009
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Sep 2006
- May 2009
(2 years, 9 months)
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Auszubildender IT-Systemelektroniker
BfB Kölleda, http://www.bfb-bildung.de/
Industry: Computer & Network Security
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Sep 2006
- May 2009
Educational background
- Languages
- German (First language), English (Fluent), French (Basic knowledge)
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